Data usage is the total amount of data sent between your device and the Internet and includes both downloads and uploads. In other words, the amount of data used is based on what you’re doing online, not the amount of time you spend online. For example, 30 minutes of streaming video will use more data than 2 hours of email or social media.
In the average household, there are more than 6 connected devices and streaming video typically accounts for the majority of data used. Most of Cox’s High Speed Internet packages include 1 TB of data each month – enough to meet the needs of the majority of Cox customers. Cox measures your usage in gigabytes (GB), and there are 1,024 gigabytes in 1 TB. Learn more about what you can do with 1 TB of data each month.
All High Speed Internet packages come with at least a 1 TB data plan. It's easy to add data any time if you need more and want to avoid overage charges. Explore your options below.
For more information on data plan options, visit the Additional Data Plans article in Cox Support.
Make use of these easy to use tools to help manage your data.
The Data Usage Meter provides an easy way to check your daily, monthly and historical High Speed Internet data usage at any time.
The Data Usage Meter must be accessed via login with your User ID and Password. If you don't yet have a User ID, please visit our Account Registration and Preferences article to learn how to set one up.
Use the Data Usage Calculator to learn how different online activities affect your monthly usage. Make sure to include all devices and activities from your household to get near accurate estimate of your usage.
In markets where applicable, we provide alerts to keep you informed about your data usage. We will send a text message (optional), browser alert and a notification to the email you have provided to us when you have used 85% and 100% of your monthly data plan. If you continue to use more data, we will again send notice if you reach 125% of your Data Plan. Visit My Profile to verify your email address and opt-in to text message alerts (msg & data rates may apply).