# Upgrade your equipment in four easy steps Enjoy automatic software updates, the option to upgrade your gateway every three years, and all the latest features of Panoramic Wifi—at no additional cost. [Get My Gateway](https://www.cox.com/resaccount/equipment.html) ## How It Works 1. **Are you upgrade-ready?** - Check if your gateway is eligible for an upgrade (after three years of use) by visiting the [equipment page](https://www.cox.com/resaccount/equipment.html) in My Account. 2. **Request your new equipment** - Keep that login info handy when you request your upgraded gateway. 3. **Get up and running** - Once you receive your upgraded Panoramic Wifi Gateway, follow the step-by-step setup guide included. 4. **Easily return old equipment** - After installing your new equipment, you can mail your old equipment back to us or bring it to a store. We'll take it from there. [Learn more](https://www.cox.com/residential/support/returning-your-cox-equipment.html) ## The Gateway to Better wifi Unlike a typical modem, your Panoramic Wifi Gateway connects your home to the internet and provides wifi for all your devices. That means more reliable coverage and a fast wifi connection, along with a whole suite of unique features. ## Benefits of Your Upgraded Gateway ### Enjoy your updated gateway at home Get the most from your wifi every day with your upgraded Panoramic Wifi Gateway. ### Consider it covered Stream around the house with wall-to-wall coverage and enjoy better wifi performance than before. ### Bring on the devices With smart wifi technology, Panoramic Wifi automatically connects your device to the strongest wifi connection to keep your devices going. ## Panoramic Wifi equipment upgrade FAQs ### Why should I upgrade my Panoramic Wifi Gateway? With the upgraded gateway, you'll get a better wifi experience. ### Do I have to pay for this upgrade? This great benefit is included with your Panoramic Wifi Gateway subscription, so there are no gateway upgrade fees. ### Do I have to upgrade my gateway? It's not necessary, but upgrading your equipment when you are eligible every three years gives you updated equipment so you get the most from your internet package. ### How can I get help installing the equipment after receiving my package? The Easy Connect kit is included at no additional charge and has everything you need to self-install your gateway. You can also visit our [support page](https://www.cox.com/residential/support/home.html) to view helpful support videos. ### Are there any special features included with the Cox Panoramic Wifi Gateway? Panoramic Wifi Gateway subscribers can enjoy the following benefits included with their service at no additional cost: - Access to the Cox Panoramic Wifi app from Google Play or the App Store - 24/7 wifi network protection with Advanced Security, which blocks malicious websites and suspicious IP addresses while providing real-time notifications when threats are detected. - Automatic software updates and the option of equipment upgrades every three years. ## Related topics - [Speed & Connection](https://www.cox.com/residential/internet/learn/speed.html) - [Maximizing your speed](https://www.cox.com/residential/internet/learn/maximizing-speed.html) - [Panoramic Wifi gateway](https://www.cox.com/residential/internet/learn/panoramic-wifi-gateway.html) - [Compatible modems](https://www.cox.com/residential/support/cox-certified-cable-modems.html) - [In-home wifi hotspots](https://www.cox.com/residential/internet/learn/in-home-wifi-hotspots.html) Looking for more - **[Activating your pods](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html)** - Install and activate your Panoramic Wifi Pods with the app. - **[Download the Cox app](https://www.cox.com/residential/learn/cox-app.html)** - See how to pay bills, manage your account, control your wifi and more with just a few simple taps. - **[Shop Internet plans](https://www.cox.com/residential/internet.html)** - Browse all our options to find the right speed for your lifestyle. With a Cox Panoramic Wifi Gateway subscription, you will receive automatic software updates to your gateway, and every three years, you're eligible to swap for an upgraded device. If you already have our latest device for your internet plan, you can log in to My Account Overview | Cox Communications via Cox.com and select Equipment to track your next device upgrade. Other restrictions apply. Program subject to change. For current download/upload speeds for all Cox Internet tiers, visit the [Speeds and Data Plans page](https://www.cox.com/aboutus/policies/speeds-and-data-plans.html). **Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed.** Actual speeds vary and depend on [equipment](https://www.cox.com/residential/support/cox-certified-cable-modems.html), [end user devices, and other factors](https://www.cox.com/aboutus/policies/internet-service-disclosures.html). Learn more about our [speed plans](https://www.cox.com/aboutus/policies/speeds-and-data-plans.html). Maximum available speeds may vary depending on service area. [Internet service details](https://www.cox.com/residential/internet/learn/panoramic-upgrade-program.html#internetServiceDetailModal). All services and plans subject to [Cox's Residential Customer Term Agreement](https://www.cox.com/aboutus/policies/customer-service-agreement.html) (including mandatory arbitration provisions), [Acceptable Use Policy](https://www.cox.com/aboutus/policies/acceptable-use-policy.html) (including Cox's right to terminate service for abuse of network), and other [policies](https://www.cox.com/aboutus/policies/customer-service-agreement.html). See [Annual Notice Information](https://www.cox.com/aboutus/policies/annual-privacy-notice.html) for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit [www.cox.com/aboutus/policies.html](http://www.cox.com/aboutus/policies.html).