Learn how to update notification preferences
- Sign in to the My Profile page in My Account using your User sign in with your User ID and Password
- Under the Contact Preferences section, click on Notification Preferences
- Look for the Data Usage row; click the box next to Text Messages to receive text alerts
- Press the Save Changes button when you’re done
Learn how to tweak the way you use data
Follow these tips to get more mileage out of your data:
- Streaming video typically accounts for the highest data usage. Consider changing your default streaming setting to “Medium Quality” to reduce data usage. Be sure that you’ve fully stopped your content and exit the app before turning off your TV
- Close any programs or streaming services you aren’t currently using
- Email and upload smaller photos by using tools that compress and resize images
- Popular security cameras like Nest Cam can use a lot more data than some people realize. Be sure to monitor data usage closely after installing these devices and adjust quality settings as needed
- Many smartphones will automatically backup photos and videos when they are on a wifi network. Be sure to monitor your usage after events like long vacations and consider adjusting image quality settings to use less data
Learn how to secure your network
Follow these tips to protect your data:
- Use Cox Security Suite for free to protect devices from malware and viruses that increase data usage
- Keep other people from using your data by password protecting your home network
- Keep tabs on the number of devices connected to your network. Also, look out for devices that automatically update themselves or back up documents
Learn how to check data usage through My Account
- Go to the Cox homepage
- Click on Customers, then click on My Tools, then click on Data Usage
- Sign in with your User ID and Password to see your data usage
Learn how to check data usage through the Cox app
- Sign into the Cox app with your User ID and Password
- Once signed in, look for the “My Internet” tile on the home screen
- Tap Data Usage details
Learn how to install and use the data usage widget on your smartphone
iOS
- Swipe right over the Home screen or Lock screen.
- Scroll to the bottom and tap Edit.
- Locate the Cox Data Usage Widget and tap the green "+" button.
- To finish, tap done.
Android
- On a Home screen, touch and hold an empty space.
- Tap Widgets
- Select "Data Usage" by dragging the icon to the preferred location on your home screen.
- Click on the widget to log into your account. Be sure to select the "remember me" box to ensure the widget updates continuously.
Keep track of devices using data with the Pano App
Download the Panoramic Wifi app for your smartphone below or visit cox.com/mywifi to view a list of devices connected to your network. Customers with Panoramic Wifi can view which devices are using the most data.
Adding the Data Usage widget with iOS
On your home screen, scroll to the bottom and tap Edit. Locate the Data Usage Widget and tap the green “+” button. Then tap Done.
Adding the Data Usage widget with Android
Touch and hold an empty space on your home screen. Tap Widgets, select Data Usage and drag the icon to your preferred location. Click the widget and log in.
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