Internet
learn about cybersecurity
learn about cybersecurity
Go online with peace of mind
Go online with peace of mind
We’re here to help protect you from a wide variety of cyberthreats so your whole family can surf, stream and share without worry.
Cybersecurity solutions
Whatever your needs, there’s a full range of solutions that are either included with your services or easily added on.
Advanced Security
Advanced Security
Available to Panoramic Wifi subscribers with compatible gateways, Advanced Security protects all your connected devices from cyberthreats, malicious websites, phishing attempts and unknown connections.
Panoramic Wifi app
Panoramic Wifi app
Take control of your home network. The Panoramic Wifi app* lets you manage your connected devices, pause wifi and block strangers from connecting to the network.
*Available to Panoramic Wifi subscribers
Cox Complete Care
Cox Complete Care
Add Cox Complete Care to call our experts around-the-clock. Get premium remote and in-home support for removing malware and viruses, plus hardware repairs.
Secure Your Account
Secure Your Account
Stay Alert! Fraudsters are getting more sophisticated. Protect your Cox account by being cautious with your personal and account information over the phone and email.
Cyberthreat prevention
Cyberthreat prevention
Stay on top of your network security with these helpful pointers and how-to guides.
Wifi security
Wifi security
Strengthen your network security by encrypting your wifi, creating a strong password, updating your router firmware and installing a firewall.
Create a guest network
Create a guest network
Give your visitors wifi access while maintaining network security in four easy steps.
Spyware protection
Spyware protection
Help keep spyware off your devices by downloading an anti-spyware tool, regularly updating your software and by being cautious around downloads and pop-up ads.
Two-step verification
Two-step verification
Two-step verification helps secure your account by requiring an extra step to log in to your account and lets you know when someone else attempts to log in. Set up two-step verification today by visiting My Profile.
Blocking spam
Blocking spam
Keep spam emails out of your inbox with these tips and tricks.
Noticing suspicious activity?
Noticing suspicious activity?
Take precautions by securing your Cox accounts.
Password protection
Password protection
Keep passwords out of the wrong hands with these tips and tricks.
Cyberthreat recovery
Cyberthreat recovery
If you’ve been affected by malware, viruses or other online threats, don’t worry. We’re here to help you.
Malware and virus removal
Malware and virus removal
If you have viruses or malware, these software options can help you remove them. You can also call our team of experts since you have Cox Complete Care.
Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser
Malware removal
Malware removal
If you have viruses or malware, these software options can help you remove them. Plus, add Cox Complete Care for expert assistance with malware removal.
Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser
Adware and spyware removal
Adware and spyware removal
Spyware and adware can be installed on your computer in order to market products to you and/or steal your personal information.
Fake anti-virus software removal
Fake anti-virus software removal
Fake anti-virus software can affect your computer’s settings and trick you into buying unnecessary or malicious software. Here’s how to remove it:
If you’re a PC user, go to the Windows Control Panel, choose the Add/Remove icon, then uninstall the fake software. If you’re a Mac user, go to the Applications folder and move the software to the trash.
Using your anti-virus software, run a full system scan in Safe Mode.
Related internet topics
Related internet topics
Looking for more?
Looking for more?
Panoramic Wifi app
Panoramic Wifi app
If you have Panoramic Wifi, see how to manage your smart devices and wifi settings right from your phone.
Maximize your internet speeds
Maximize your internet speeds
Discover easy ways to get the most from your speeds every day.
Get safe streaming tips
Get safe streaming tips
Protect yourself and your devices from malicious software and identity theft threats by streaming from safe, legitimate sources.
Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.