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Cox Cyber Security

Go online with peace of mind

Our Approach to cyber security

Internet security for all situations

We’re committed to protecting your devices from a wide variety of cyber threats so your whole family can surf, stream and share without worry.

Cyber Security overview 

Looking for a specific topic? We'll help you get there quickly.  

Cyber Security solutions

Equip yourself against a variety of online threats with our security software and services.

Cyber threat prevention

Stay ahead of the game by learning how to help protect your network and Cox accounts from online threats.

Cyber threat recovery

Get help with removing viruses, malware, spyware and more.

Cyber Security solutions

Whatever your cybersecurity needs, we’re here to help with a full range of solutions that are included with your services or easily added on.

Cox online security products

Surf, stream and share knowing you’re protected from online threats by our online security products.

Cox Security Suite Plus

Help protect your smart devices from viruses, malware, identity theft and more. Your Internet plan comes with a free subscription to Cox Security Suite Plus.

Advanced Security

Log in to the Panoramic Wifi app to enable Advanced Security, which protects all your connected devices from cyberthreats, malicious websites, phishing attempts and unknown connections.

Available to Panoramic Wifi subscribers with compatible gateways, Advanced Security protects all your connected devices from cyberthreats, malicious websites, phishing attempts and unknown connections.

Panoramic Wifi app

Take control of your home network. Download the Panoramic Wifi app to manage your connected devices, pause wifi and lock strangers from connecting to the network.

Take control of your home network. The Panoramic Wifi app* lets you manage your connected devices, pause wifi and block strangers from connecting to the network.

*Available to Panoramic Wifi subscribers

Cox Complete Care

As a Cox Complete Care subscriber, you have access to premium remote and in-home support for removing malware and viruses, plus hardware repairs.

Add Cox Complete Care to call our experts around-the-clock. Get premium remote and in-home support for removing malware and viruses, plus hardware repairs.

Cyber threat prevention

Maintain peace of mind by protecting your smart devices, home network and personal information from online attacks.

Home network protection

Keep online threats and prying eyes off your network with these helpful guides.

Wifi security

Strengthen your network security by encrypting your wifi, creating a strong password, updating your router firmware and installing a firewall through Cox Security Suite Plus. 

Create a guest network

Give your guests wifi access while maintaining network security in four easy steps.

Spyware protection

Help keep spyware off your devices by downloading an anti-spyware tool, regularly updating your software and by being cautious around downloads and pop-up ads.

Password protection

Keep your passwords out of the wrong hands by only entering data on secure websites and by downloading programs like KeePass and Cox Security Suite Plus.

Account security

Discover easy ways to protect the Cox accounts you may have—including email, phone and My Account.

Block spammers

Keep spam emails out of your inbox with these tips and tricks.

Noticing suspicious activity?

Take precautions by securing your Cox accounts.

Cyber threat recovery

If you’ve been affected by malware, viruses or other online threats, don’t worry. We’re here to help you.

Malware and virus removal

If you have viruses or malware, these software options can help you remove them. You can also call our team of experts since you have Cox Complete Care.
 

Download Cox Security Suite Plus
Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser

Malware removal

If you have viruses or malware, these software options can help you remove them. Plus, add Cox Complete Care for expert assistance with malware removal.
 

Download AVG removal tool
Download Microsoft security scanner
Download Norton Power Eraser

Adware and spyware removal

Spyware and adware can be installed on your computer in order to market products to you and/or steal your personal information.

Fake anti-virus software removal

Fake anti-virus software can affect your computer’s settings and trick you into buying unnecessary or malicious software. Here’s how to remove it:

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If you’re a PC user, go to the Windows Control Panel, choose the Add/Remove icon, then uninstall the fake software. If you’re a Mac user, go to the Applications folder and move the software to the trash.  

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Use Cox Security Suite Plus or another trusted free anti-virus software of your choice, like Norton Power Eraser or Microsoft Malicious Software Removal Tool.

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Using your anti-virus software, run a full system scan in Safe Mode.

Advanced Security and Panoramic Wifi App require a subscription to any level of Cox Residential Internet service with Panoramic Wifi (Technicolor CGM4141 or Arris TG1682).

Cox Security Suite Plus powered by McAfee® is a free service included with Cox Internet. Protects up to five devices; not compatible with all devices.

All Cox Internet plans include 1.25 TB (1,280 GB)/mo. of data usage. Excess usage is $10/add’l 50 GB block, or purchase additional monthly data plans. Unused data does not roll over. See cox.com/datausage for complete details. All services and plans subject to Cox Residential Customer Service Agreement (including arbitration provisions) and Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies: cox.com/policies.

All third party trademarks are the property of their respective owners.