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Learn about internet data usage

1.25 TB of data included every month

Whether you’re streaming your favorite show or video chatting with your friends, your data is what gets the job done. Our Internet plans automatically come with 1.25 TB (terabytes) of data every month to help you connect to everything important.

Need more data? Add data by the month or get unlimited data with an Internet bundle. Shop Internet plans

your activity and devices

What impacts data usage

All downloaded and uploaded data delivered over your Cox Internet service counts towards your data plan. There are two main factors that contribute to your monthly data usage.

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Your activity

How you use your Internet impacts your data. For example, streaming an hour of content uses more data than an hour of checking emails.

 

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Your devices

The number of Internet connected devices and the number of people using these devices in your household also impacts data usage.  When you have more devices connected to the same network, more data is going to be used.

how is your data used

What you can do with 1.25 TB of data every day?

Keep a family full of gamers, TV buffs and social media stars happy. 1.25TB is more than enough data for the majority of households. Here are some of examples of what you could do with 1.25TB every day in a month.

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Streaming

Stream 10 hours of your favorite shows in HD and music for 7 hours every day.

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Gaming

Play multi-player games online with your friends and family for 3 hours every day.

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Video

Video chat for 8 hours every day for all your work-from-home meetings and remote learning needs.

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Other activities

Browse different sites and check your email for 9 hours every day.

 

how to monitor data usage

Track your household’s usage

Make sure to register for a Cox user ID and password to access your data usage tools in My Account or the Cox app.

My account

View your usage anytime with the Data Usage meter in My Account. Sign up for alerts on how you’re doing for the month in My Profile.

 

Cox app

Use the Cox app to quickly access your monthly Data Usage Details on your home screen under your Internet service information.

Data usage widget

Add the Cox app’s data usage widget to your phone’s home screen for a quick view. See instructions for iOS and Android.

 

Download Cox App on the App Store icon in colorDownload Cox App From Google Play Store

how to lower your data usage

Try these five easy tips

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Adjust your image and video quality settings across online gaming, 4K and HD video apps like Netflix and security cameras like Nest

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Disable the auto-play feature on your streaming apps and social media

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Download new games when you have enough data for the month

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Compress and resize images to send smaller photo sizes

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Close any programs that you aren’t currently using

Data usage FAQs

Have more questions about using your data? Here are some answers:  

If you go over your 1.25 TB of data, don’t worry. 50 GB of data will be automatically added to your plan for $10 on your next bill. 50 GB is enough to stream 15 hours of HD video. If you end up using that 50 GB, we’ll add another 50 GB for $10. We’ll keep adding 50 GB for $10 until you reach your $100 limit on data overage charges or until your next usage cycle begins.
 

If it’s your first month going over, you’ll get a one-time, courtesy credit for each $10 charge on your next bill.

Gigablast and Ultimate Internet tiers come with 1.25 TB (1,280 GB) of data. If you feel you need more data than 1.25 TB, you can add the Unlimited Additional Data Plan.

Yes. All of our residential Internet plans include 1.25 TB (1,280 GB) of data. This data comes at no additional cost.

Yes. Most Internet service providers (ISP) base their data plans around data usage.

Each month, your monthly usage cycle will start and end on the same dates. It’s worth noting that usage cycle dates are different than the dates on your bill. Additionally, these dates can be found on the data usage meter on the Cox app and on Cox.com.

Due to an increase in the number of people working from home and sheltering in place as a result of COVID-19, we have increased our data plan allowance by 25%. With 1.25 TB of data, we believe this amount is more than enough to cover extra usage. Check out the data usage calculator to pinpoint how much data you think you’ll need.

There are several ways you can keep track of your data usage. Cox.com offers a Data Usage Meter—which is also available on the Cox app. If you use the Cox app, you have the ability to add a miniature meter widget to your smartphone’s home screen. If you’re using Panoramic Wifi, you can use the Panoramic Wifi app to see which devices are using the most data in your household. Additionally, you can set notification preferences to alert you via SMS, email or browser when you reach 75%, 90%, 100% and 110% of your monthly data plan.

Check to make sure your email address and phone number are correct in the My Profile section of your account.

All data plans are subject to the Acceptable Use Policy, including potential actions for abuse. The Acceptable Use Policy prohibits activities that negatively impact network performance for you and other customers. The use of servers, or file-sharing applications that consume extreme amounts of data that could impede traffic flow for your immediate area are just a few examples

Related internet topics

Looking for more?

Managing additional data

 

See how you can manage additional data after enrolling in a plan.

 

Removing additional data

 

Read about how to cancel your additional data plan.

How to fix your internet connection

Get a breakdown of how to troubleshoot Internet connection issues.

Internet service details. All services and plans subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply. 

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.