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Learn about internet data usage

Enjoy up to 1.25 TB of data every month

What you can do with 1.25 TB of data?

Keep a family full of gamers, TV buffs and social media stars happy. How much is 1.25 TB of data?  Here are a few examples of what you can do:

Movies

Watch over 400 hours of Netflix HD

 

Video chat

Video chat for 1,000 hours with colleagues or friends

Photos

Post 250,000 high-quality pictures on social media

Music

Jam out to 250,000 songs

 

Each example above uses approximately 1.25 TB of data. Actual data usage varies based on multiple factors. Netflix is a trademark of Netflix, Inc.  

Checking your data usage

Keep an eye on your data

Want to know how much data you’ve used this month? Here are a few ways:

Download the Cox app

Check your account anytime, anywhere

Download the Cox app to view and pay bills, check TV listings, get 24/7 support, find wifi hotspots and more—just sign in with your User ID and Password. Learn more about the Cox app

 

Download Cox App on the App Store icon in colorDownload Cox App From Google Play Store

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

Data usage notifications

Know when you’re running low

You can get text messages, browser alerts or emails when you’ve used 75%, 90%, 100%, 110% of your monthly data plan. Simply go to My Profile to verify your email address and opt-in to text message alerts.  

DATA USAGE TIPS AND TRICKS

Get the most from your data 

Want to learn how to get the most from your data plan? Check out these tips:

 

Measuring your data usage

Know where your data goes  

Wondering what uses the most data? Here are some helpful guidelines:

 

Activities that use the most data  

Activities like streaming 4K and HD video content (like Netflix, Hulu or Amazon Prime), online gaming, and use of doorbell and security cameras can use a large amount of data.

You're in control

Many activities that use a lot of data provide options to reduce the amount of data that is used.  Things like disabling auto-play on streaming apps and changing video camera settings can save on data usage.

Data usage FAQs

Have more questions about using your data? Here are some answers:  

We've got several great ways to help you keep track of your household's usage. The Data Usage Meter is available on cox.com and on the Cox app. Cox app users also have the ability to add a miniature meter widget directly to their smartphone's home screen!  Panoramic Wifi customers can use the Panoramic Wifi app to see which devices are using the most data. Based on your notification preferences, we'll also attempt to notify you via email, SMS, and browser notification when you reach 75%, 90%, 100% and 110% of your data plan.  

All of our residential internet tiers include 1.25 TB (1,280 GB) of data at no additional cost. If you go over, we'll automatically add 50 GB of data for $10 to your next bill. That's enough for about 15 hours of streaming HD video. If you use that 50 GB, we'll automatically add another 50 GB for $10 and so on until your next usage cycle begins.


If this is the first month you go over your data plan, don’t worry – we’ve got you covered. You'll see a matching credit for each $10 charge we applied to your bill.

Yes, most ISPs have similar policies in place.

Our Additional Data Plans do not have any long-term commitments, so you’re always able to make the choice that’s right for you.  

Your monthly usage cycle will start and end on the same dates each month. Usage cycle dates are slightly different than the date on your bill and can be found on the data usage meter on the Cox app and on cox.com.

Like all internet tiers, Gigablast and Ultimate tiers come with 1.25 TB (1,280 GB) of data. If you think you need more than 1.25 TB of data, you can add the Unlimited Additional Data Plan.

Please make sure your email address and cell phone number are correct in the My Profile section by following the steps listed above on this page.

Since data usage has increased as a result of many more people working from home and sheltering in place due to COVID-19, we have increased our data plan allowance by 25% to 1.25 TB (1,280 GB). For most people, this increase is more than enough to cover any extra usage. We encourage you to visit the data usage calculator to get a sense of how much data you’ll need.  

Explore more Internet

Internet service details. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block thereafter, except for Unlimited Data Plan subscribers. Unused data does not roll over. See Speeds and Data Plans Information for details on internet service and data plans. See cox.com/datausage for complete data usage details.

Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.