Prepare for Your Smart Home Installation

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What happens during installation?

Here’s what to expect, along with a few steps to prepare.

Your technician will arrive

They’ll show up, ready to go, within your scheduled two-hour window.

You'll hear the game plan

Your technician will walk through your home, finding the best setup for your smart devices. Then they’ll hook everything up.

Ask away

Don’t be shy. Ask your technician anything about your new smart home.

Sit back and relax

Take a break while we set everything up. Appointments usually take less than an hour, depending on your services.

Meet your smart home starter kit

Check out the equipment that comes with your service or see what other devices are available.

See all equipment

1 Homelife Hub

Keep your smart home connected and running strong.

1 HD Camera

Keep tabs on home straight from your phone.

1 Smart LED Light Bulb

Hit the lights from anywhere or make a lighting schedule.

1 Wireless Sensor (Door/Window)

Rest easy knowing your entrances, exits and living spaces are protected.

installation requirements

Step-by-step prep

There are a few things you’ll need to do before your install.

You’ll get an email with a temporary Username and Password, which you’ll need to activate Homelife once it’s installed, so save this email
Make sure your Internet is up and running or being installed in the same visit (Homelife can’t be installed without an Internet connection)
Download the Homelife app free from iTunes or the Google Store
A homeowner over 18, who’s an authorized user on your Cox account, needs to be home during the installation (make sure they can access the system activation email)
Technicians will need to get around to different parts of your home, so keep the pets contained, please
Have your smartphone or tablet handy and fully charged

download the homelife app

Smart home, meet smartphone

You’ll need the Homelife app to set up your devices and control them from anywhere. Download the app to get started. See if your device is supported.

installing more devices

Make home even smarter

Want more cameras, lights, plugs or door locks? Just set them up yourself. Or give us a call and we’ll install any device for you—including thermostats, motion sensors and door/window sensors.

Learn more

Explore more Homelife

Looking for more?

Signing into the Homelife app

Installing devices yourself

Shop Homelife

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prepare for your automation install