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prepare for your automation install

A smooth install starts here

What happens during installation?

Here’s what to expect, along with a few steps to prepare.

Your technician will arrive

They’ll show up, ready to go, within your scheduled two-hour window.

You'll hear the game plan

Your technician will walk through your home, finding the best setup for your smart devices. Then they’ll hook everything up.

Ask away

Don’t be shy. Ask your technician anything about your new smart home.

Sit back and relax

Take a break while we set everything up. Appointments usually take less than an hour, depending on your services.

Meet your smart home starter kit

Check out the equipment that comes with your service or see what other devices are available.

Homelife equipment hub

1 Homelife Hub

Keep your smart home connected and running strong.

Homelife equipment HD camera

1 HD Camera

Keep tabs on home straight from your phone.

Homelife equipment Smart LED Light bulb

1 Smart LED Light Bulb

Hit the lights from anywhere or make a lighting schedule.

Homelife equipment Wireless sensor

1 Wireless Sensor (Door/Window)

Rest easy knowing your entrances, exits and living spaces are protected.

installation requirements

Step-by-step prep

There are a few things you’ll need to do before your install.

  1. You’ll get an email with a temporary Username and Password, which you’ll need to activate Homelife once it’s installed, so save this email
  2. Make sure your Internet is up and running or being installed in the same visit (Homelife can’t be installed without an Internet connection)
  3. Download the Homelife app free from iTunes or the Google Store
  4. A homeowner over 18, who’s an authorized user on your Cox account, needs to be home during the installation (make sure they can access the system activation email)
  5. Technicians will need to get around to different parts of your home, so keep the pets contained, please
  6. Have your smartphone or tablet handy and fully charged

download the homelife app

Smart home, meet smartphone

You’ll need the Homelife app to set up your devices and control them from anywhere. Download the app to get started. See if your device is supported.

Download Homelife App on the App Store icon in colorDownload Homelife App From Google Play Store

installing more devices

Make home even smarter

Want more cameras, lights, plugs or door locks? Just set them up yourself. Or give us a call and we’ll install any device for you—including thermostats, motion sensors and door/window sensors.

See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html. Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.