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Internet

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Panoramic Wifi Gateway

The modem-router combo that brings wifi connection all over your home

Go beyond standard wifi

With the Panoramic Wifi Gateway, you’ll have it all: cutting-edge wifi technology, more control over your network and personalized security for more peace of mind.  

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Two devices in one

Meet the hub of your wifi experience. The Panoramic Wifi Gateway is a modem and a router in one that helps lessen interference to provide faster speeds to your devices.

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Find the right channels

Say goodbye to spotty internet connections. The Gateway automatically chooses the best wifi frequencies for surfing, streaming and sharing.

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Free equipment upgrades

Every three years, we’ll automatically send you updated Gateway equipment so your wifi speeds are never held back by older models.

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Total network security

Advanced Security is a smarter, personalized way to safeguard your wifi from digital threats, and it’s included for free through the Panoramic Wifi app.

Panoramic Wifi setup & installation

Here’s how to get things started

Your Easy Connect kit has everything you need to complete installation, including a coax cable, power cord, Ethernet cable and your Gateway (including Arris TG1682, Technicolor CGM4141 and Technicolor CGM4331 models). For more, read our Easy Connect guide

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Download the app.

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Sign in with your Cox user ID and password. Register here for an account if you don’t already have one.

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Name your network by tapping Connect, See Network and then tap the pencil in the upper right corner to change your name and password.

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Create profiles for your family members by opening the People tab and then tapping the + in the upper right corner.

Connect & activate Gateway

Get your network up and running

Wireless connection

After plugging in your Gateway, open Wifi Settings on your device. Enter the network name (SSID) and password shown on the bottom of your Gateway. If you’re asked to enter a PIN, select Connect using a Security Key and enter your password.

Ethernet connection

Plug the provided ethernet cable into both your Gateway and computer ports. You’ll automatically be directed to a setup screen (if not, open a web browser and go to https://wifi.cox.com). Follow the steps to verify your account and set up your wifi network.

Restart your Gateway

How to give it a reboot

On your device

Open the Panoramic Wifi app and go to the Overview tab, scroll down to Connection Trouble? section and then tap Restart Gateway. This can take up to 12 minutes. During this time, you won’t be able to use your home network, connect to the internet or stream video from wifi.

My Account

Log in to My Account on your computer, scroll down to your Internet service card, select Refresh Modem and then select Start Troubleshooting. The restart may take up to seven minutes.

Panoramic Wifi support

Help is just a few taps away

Just open the Cox app and Smart Help will immediately help you troubleshoot any wifi issues. You can also visit our support page or chat with Oliver, our 24/7 virtual assistant.

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*Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc.

Internet service details. All services and plans subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply. 

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.

Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.