Getting started
Let’s help you get up and running
Let’s help you get up and running
We’re happy you’re here and want you to get the most from your services. Take this opportunity to get settled in, manage your account, learn about your services and much more. Thanks again for choosing us.
Cox welcome kits
Cox welcome kits
Choose a downloadable welcome guide and start getting to know your service.
Channel Lineup & Rate Cards
Service Policies
If you'd like us to mail you a printed welcome kit, complete this form.
Let’s help you get up and running
Get the most from your services from day one with these important resources.
Register for My Account
Your account is at your fingertips
Whether you want to pay bills, manage your services, schedule tech appointments or get support, My Account can help you do many things. Register for My Account today to receive a Cox ID and password so you can sign in.
Some important features of My Account
Go paperless
Go paperless
Stay up-to-date
Stay up-to-date
Open My Profile to easily update your contact preferences, password, account info and billing preferences.
Watch data usage
Watch data usage
Cox app
Take My Account on the go. Download the Cox app to pay bills, check data usage, find Hotspots, get 24/7 support, manage your profile and more.
Keep your services running at 100%
My Account makes it easy to manage your services. Sign in any time to read support articles, watch instructional videos, use maintenance tools and more.
Internet
Internet
Use these helpful tools to reset your router, run a speed test, manage your wifi and get Internet connection support.
TV
TV
Looking to get more from your TV plan? Visit our TV support page to reset your receiver, view your TV schedule, watch TV online and more.
Homelife
Homelife
Make your smart home even smarter with Homelife support articles, how-to-videos and extra equipment.
Voice
Voice
Whether you want to listen to voicemail, view call history or manage your phone settings, you can do it all online with Voice Tools – free with your phone plan.
Know your services inside out
Any time you have questions about your services, the Learn Center is your go-to resource for answers. You can learn about the features and benefits of your services, plus find tips, tricks and how-to articles that help you get the most from your services.
Contact Us
Contact Us
Reach out. We’ll be there.
24/7 chat
24/7 chat
Looking for fast, convenient assistance? Meet Oliver, your own virtual assistant, who’s available 24/7 to quickly troubleshoot problems or connect you with our support team.
Support
Support
Get help with questions about billing, equipment, installation, outages and more. Visit our support page to see DIY support articles and helpful how-to videos.
Get support
Looking for more?
Looking for more?
About Cox Internet
See Residential Privacy Notice. For Cox Business customers, see also Annual Privacy Notice details.
About video services
See Annual Customer Notices
About Cox Voice
See Other Important Notices. Also see Important Information About use of Your Cox Telephone Service During a Power Outage: Telephone Modem Battery Policy.
En Español
Informacíon legal completa.