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Getting started

Let’s help you get up and running

We’re happy you’re here and want you to get the most from your services. Take this opportunity to get settled in, manage your account, learn about your services and much more. Thanks again for choosing us.

From newbie to know-it-all

Choose a welcome guide and start getting to know your service.  

 

Let’s help you get up and running

Get the most from your services from day one with these important resources.

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My Account

Learn about your go-to tool for managing account settings and preferences.  

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My apps

Discover apps that give you access to your services anytime, anywhere.

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Manage services

See easy ways to keep your services running smoothly.

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Learn center

Explore all the features and benefits of your services.

Register for My Account

Your account is at your fingertips

Whether you want to pay bills, manage your services, schedule tech appointments or get support, My Account can help you do many things. Register for My Account today to receive a Cox ID and password so you can sign in.

Some important features of My Account

Make easy payments

Pay your bills automatically by signing up for EasyPay.
Switch to EasyPay

Go paperless

Steer clear of unnecessary paperwork by enrolling in paperless billing.
Enroll in paperless billing

Stay up-to-date

Open My Profile to easily update your contact preferences, password, account info and billing preferences.
Update My Profile

Watch data usage

See how much monthly data you’ve got left with the Data Usage Meter. 
Check your Data Usage Meter

Cox app

Take My Account on the go. Download the Cox app to pay bills, check data usage, find Hotspots, get 24/7 support, manage your profile and more.

Download Cox App on the App Store icon in color Download Cox App From Google Play Store

Panoramic Wifi app

Run your network on your terms. The Panoramic Wifi app allows you to manage connected devices, troubleshoot your wifi and pause wifi for bedtime or dinnertime. 

Download Pano wifi App on the App Store icon in color Download Pano wifi App From Google Play Store
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Contour app

Enjoy great TV anytime, anywhere. Download the Contour app to your smart devices to watch your favorite entertainment whenever you want—including ESPN, Disney, HGTV and more.  

Download Cox Contour App on the App Store icon in color Download Cox Contour App From Google Play Store
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Homelife app

Put home in your hands. Download the Homelife app today to control your smart devices right from your smartphone.

Download Homelife App on the App Store icon in color Download Homelife App From Google Play Store

Contour app

Enjoy great TV anytime, anywhere. Download the Contour app to your smart devices to watch your favorite entertainment whenever you want—including ESPN, Disney, HGTV and more. 

Download Cox Contour App on the App Store icon in color Download Cox Contour App From Google Play Store

Homelife app

Put home in your hands. Download the Homelife app today to control your smart devices right from your smartphone.

Download Cox App on the App Store icon in color Download Cox App From Google Play Store

Keep your services running at 100%

My Account makes it easy to manage your services. Sign in any time to read support articles, watch instructional videos, use maintenance tools and more.

Internet

Use these helpful tools to reset your router, run a speed test, manage your wifi and get Internet connection support.
Browse Internet tools

TV

Looking to get more from your TV plan? Visit our TV support page to reset your receiver, view your TV schedule, watch TV online and more.
Browse TV tools
 

Homelife

Make your smart home even smarter with Homelife support articles, how-to videos and extra equipment.
Browse Homelife tools

Voice

Whether you want to listen to voicemail, view call history or manage your phone settings, you can do it all online with Voice Tools—free with your phone plan.
Browse Phone tools

Know your services inside out

Any time you have questions about your services, the Learn Center is your go-to resource for answers. You can learn about the features and benefits of your services, plus find tips, tricks and how-to articles that help you get the most from your services.

Explore your services

Internet

Take your surfing, streaming and sharing to the next level with these helpful Internet guides.
Learn more about Internet

Contour TV

See how to watch TV wherever you want with our most cutting-edge entertainment experience.
Learn more about Contour

Homelife

Find ways to make your smart home work harder for you.
Learn more about Homelife  

Voice

Discover more ways to stay in touch with loved ones with additional voice features.
Learn more about Voice

Contact Us

Reach out. We’ll be there.

24/7 chat

Looking for fast, convenient assistance? Meet Oliver, your own virtual assistant, who’s available 24/7 to quickly troubleshoot problems or connect you with our support team.

Support

Get help with questions about billing, equipment, installation, outages and more. Visit our support page to see DIY support articles and helpful how-to videos.
Get support