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Getting started

Let’s help you get up and running

We’re happy you’re here and want you to get the most from your services. Take this opportunity to get settled in, manage your account, learn about your services and much more. Thanks again for choosing us.

Cox welcome kits

Choose a downloadable welcome guide and start getting to know your service.

 

My Account

Mini box and TV Starter

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Internet

Voice

Channel Lineup & Rate Cards

Service Policies

If you'd like us to mail you a printed welcome kit, complete this form.

Let’s help you get up and running

Get the most from your services from day one with these important resources.

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My Account

Learn about your go-to tool for managing account settings and preferences.  

 

Learn more

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My apps

Discover apps that give you access to your services anytime, anywhere.

 

Learn more

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Manage services

See easy ways to keep your services running smoothly.

 

Learn more

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Learn center

Explore all the features and benefits of your services.

 

Learn more

Register for My Account

Your account is at your fingertips

Whether you want to pay bills, manage your services, schedule tech appointments or get support, My Account can help you do many things. Register for My Account today to receive a Cox ID and password so you can sign in.

Some important features of My Account

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Make easy payments

Pay your bills automatically by signing up for EasyPay.

 

Switch to EasyPay

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Go paperless

Steer clear of unnecessary paperwork by enrolling in paperless billing.

 

Enroll in paperless billing

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Stay up-to-date

Open My Profile to easily update your contact preferences, password, account info and billing preferences.

 

Update My Profile

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Watch data usage

See how much monthly data you’ve got left with the Data Usage Meter.

 

Check your Data Usage Meter

Cox app

Take My Account on the go. Download the Cox app to pay bills, check data usage, find Hotspots, get 24/7 support, manage your profile and more.

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Keep your services running at 100%

My Account makes it easy to manage your services. Sign in any time to read support articles, watch instructional videos, use maintenance tools and more.

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Internet

Use these helpful tools to reset your router, run a speed test, manage your wifi and get Internet connection support. 

 

Browse Internet tools

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TV

Looking to get more from your TV plan? Visit our TV support page to reset your receiver, view your TV schedule, watch TV online and more.

 

Browse TV tools

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Homelife

Make your smart home even smarter with Homelife support articles, how-to-videos and extra equipment.

 

Browse Homelife tools

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Voice

Whether you want to listen to voicemail, view call history or manage your phone settings, you can do it all online with Voice Tools – free with your phone plan.

 

Browse Phone Tools

Know your services inside out

Any time you have questions about your services, the Learn Center is your go-to resource for answers. You can learn about the features and benefits of your services, plus find tips, tricks and how-to articles that help you get the most from your services.

Contact Us

Reach out. We’ll be there.

24/7 chat

Looking for fast, convenient assistance? Meet Oliver, your own virtual assistant, who’s available 24/7 to quickly troubleshoot problems or connect you with our support team.

Support

Get help with questions about billing, equipment, installation, outages and more. Visit our support page to see DIY support articles and helpful how-to videos.
Get support

About Cox Internet
See Residential Privacy Notice. For Cox Business customers, see also Annual Privacy Notice details.

About video services
See Annual Customer Notices

About Cox Voice
See Other Important Notices. Also see Important Information About use of Your Cox Telephone Service During a Power Outage: Telephone Modem Battery Policy.

En Español
Informacíon legal completa.