Maximize your internet speed
Get full speed from your Internet
Understanding your speed
There’s more to getting the fastest speeds from your package than just plugging in. Here are three big factors that determine if you’re getting the most from your Internet plan or not.
Make the right connections
It’s pretty simple: a strong internet connection leads to fast speeds. You can improve your internet speed by changing your type of Internet connection, working with your network settings and managing connected devices.
Get the most from your Internet plan by having an up-to-date router and modem, as well as wifi devices with current technology.
Pick the right spot
Cover your home with a strong wifi signal by placing your router in a central location out in the open.
Improve your Internet speed
If you want to get the most from your speeds, you’ll need to have a strong Internet connection. These tips and tricks will help:
Use your Ethernet cable
Cox Wifi is super-fast, but plugging in your Ethernet cable to your computer will create a direct connection to your package’s fastest speeds.
Big files bogging you down?
Sharing larger files like music or videos can reduce your Internet speed. Getting a faster Internet plan will help you share away without losing speed.
Check your settings
Power up your wifi by checking your wifi transmission power settings and turning them to maximum.
Keep track of how your Internet is being used. Online activities that use a lot of data, like gaming or video chats, can slow down the wifi for everyone else.
Switch off for a bit
Free up your wifi by turning off devices that aren’t being used.
Two is better than one
Routers with dual-band technology give your devices more ways to avoid heavy wifi traffic.
Out with the old equipment
Replace outdated equipment that can slow down your network.
Panoramic Wifi app
Put your network in your pocket
View and manage your connected devices, check your Internet connection and troubleshoot problems with the Panoramic Wifi app—all you need is a My Account User ID and Password. Learn more about the Panoramic Wifi app
How equipment affects speed
Use the right equipment
Experience the best of your Internet by trying out these tech-related tips:
The best band for your devices
Keep your wifi traffic running smoothly by getting a dual-band wifi router. Put your main equipment on the 5Ghz band and mobile devices on the 2.5Ghz band for the faster speeds.
Be a modem matchmaker
Make sure you have a modem that can handle faster Internet speeds. To get speeds higher than 25 Mbps, you’ll need a DOCSIS 3.0 or 3.1 modem. Also, retire older wifi devices that have older technology—they can seriously slow down your network.
Turn off inactive devices
More connected devices means a slower network. Turn off any devices you aren’t using to get faster speeds.
Put your gateway in its perfect place to maximize your network's wifi performance
Find a central location
Routers send out a wifi signal in all directions, so place your router in the center of your home to get the most coverage.
Stay away from closed spaces
Keeping your Gateway in a cupboard or closet will reduce wifi speed and the distance your signal will travel.
Go where the action is
Figure out where you use your wifi most and place your router nearby with a clear line of sight to that room.
Things to avoid …
There are a number of objects that can reduce or interfere with your wifi signal. Avoid floors, thick walls, reflective surfaces and fishtanks, as well as electronic devices and other wifi devices.
Internet service details. All services and plans subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.