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Getting to know my account

Here to support you 24/7

Keep your account in your hands

You deserve to get the most from your new connections. Sign up for My Account to use the tools and features that can make it happen.

DIY Tools

Manage everything from maintenance to check-ups on your services.
Learn more

Easy billing

Make payments on your terms by choosing from our billing options.
Learn more

My Profile

Stay up-to-date by changing your contact and security information.
Learn more

Managed Services

View, upgrade and troubleshoot your services all from one convenient place.
Learn more

DIY TOOLS

Make your services shine

Run your services your way. My Account gives you a variety of free resources that will help do the job—including apps, DIY tools, extra software and more.

Keep your connections strong

Use Internet tools to run speed tests, manage your wifi, reset your modem and check your data usage—plus, download Cox Security Suite for malware protection.

Watch more of what you love

Your TV tools let you view channels, see listings, reset your cable box, watch shows online and change your preferences—plus, download the Contour app to stream on the go.

Run your smart home from anywhere

Download the Homelife app to check your cameras, make your smart devices work on a schedule and more.

Stay in touch with loved ones

Phone tools let you check voicemail messages, see call history, change settings and manage contacts.

billing

Pay your way

When it comes to billing, My Account gives you options. You can make one-time payments, set up EasyPay automatic payments, choose paperless billing, view up to 18 months of past statements and more.

my profile

Add your own touch

The Profile Management page is where you can change your contact info, communication preferences, password, PIN, security questions and privacy preferences. Plus, sign up for outage notifications and share your phone number for easy ID and password recovery.

Managed services

Keep your services running smoothly

Whenever you want to get hands on with your services, the Manage Services page is the place to go. You’ll be able to make upgrades, troubleshoot issues, do a little maintenance and more.

Let’s get up and running

Want to get started? Sign up for My Account to get access to everything you need.

See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. A subscription to any level of Cox Residential Internet service and Contour 2 is required. All streaming video usage counts towards Cox data plans. A Netflix streaming membership is required to access Netflix. Netflix is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse. YouTube is a registered trademark of Google LLC. A Prime membership or Prime Video subscription may be required in order to access certain content on Prime Video. Access to Prime Video is subject to the Prime Video Term of Use at www.amazon.com/videoterms. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.