• Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location

Device Trade-In

Save up to $800* on your next smartphone

Trading in your current phone could help you save big on your next one. Stop by one of our stores and you can walk out with a new device that same day. Plus, if you’re new to Cox Mobile, we’ll give you an extra $50 credit for your trade-in bonus.

How it works

Woman standing leaning on bicycle looking at mobile device

Visit a Cox store

Trade-ins are currently only available in person, so find a Cox store near you.

Cox employee talking to a customer about mobile devices

Find your device’s value

You’ll get credit toward your next one.

Man laughing eating outside talking on mobile device

Purchase your new phone

You’ll find a wide selection of the latest devices.

Save even more

We want you to get the best deal when it comes to your phone. Take a look at our latest smartphone offers from brands you love.

Device Trade-In FAQs

Your questions answered

Bring your phone to any Cox store for a trade-in offer based on your device and its condition. A representative will quickly evaluate your device and provide a best offer.

You’re allowed to trade in one device per new device purchased.

All trades are final and cannot be returned.

You will receive instant credit on your account towards your purchase.

Smartphones and basic phones may be eligible for trade-in. You must be the rightful owner of any device traded in. If you purchased the device using a payment plan and still owe a balance, the device is not eligible for trade-in until the balance has been paid in full.

Trade-in is only available at the time of new device purchase.

After you agree to trade-in, we strongly recommend you back up and transfer your data and then reset your device. You must turn off Find My®/Find My Device. You should remove any SD or SIM cards as well.

Your trade-in is completed once you’ve turned in your device to a Cox representative.

Looking for more?

Device protection

Get a little peace of mind with protection for your mobile device.

Mobile data plans

Check out our flexible data plan options designed to fit your lifestyle and budget.

Savings calculator

See how much you might save when you make the switch to Cox Mobile.

Bring your own device

Love your phone? Join our network and you can keep it.

*Pricing, packages and policies are subject to change. Cox Mobile plans and services subject to Mobile Customer Service Agreement (including mandatory arbitration provisions), Cox Mobile Acceptable Use Policy (including Cox's right to terminate service for abuse of network), Privacy Policy, Paperless Terms and Conditions and EasyPay Terms and Conditions.

Prices exclude taxes, device, activation, roaming data, international usage and other fees and charges, which are subject to change.

Cox Mobile runs on the network with unbeatable 5G reliability as measured by Ookla, LLC in the U.S., Q1 2023. Results may vary. Not an endorsement. Wifi not tested.

No annual contract means no minimum term period requirement and no early termination fees.

Calls limited to US destinations only; Puerto Rico, US Virgin Islands and other territories excluded. International long distance plans available for additional monthly charge.

Text includes: (i) US and Int’l destinations (ii) Text, Picture and Video Messages with Cox Mobile and non-Cox Mobile customers in the United States; (iii) Text, Picture and Video messages sent via email; (iv) Instant Messages; and (v) Text, Picture and Video Messages sent to, or received from, other countries while you are in the United States. Compatible device required. Premium Messaging programs not included.

For Gig Unlimited, data speeds are reduced to a maximum of 1.5 Mbps download/750 Kbps upload after 20 GB of monthly data use.

For Pay As You Gig, data usage is billed per line in 1GB units ($15/ea); charges will not be pro-rated. Unused data does not roll over. Speeds reduced to a max of 1.5Mbps download/750 Kbps upload after 5GB of monthly data usage.

Other restrictions apply.