Internet
COX INTERNET FEATURES
COX INTERNET FEATURES
Let’s get to know your internet
Let’s get to know your internet
Welcome to fast, reliable and smart connections. We’re here to help break down everything you need to know to get the most from your internet service—you’ll be a pro in no time.
Your internet features
Your internet features
Fast speeds, maximum coverage and more network control are just the start of what keeps your internet at its best.
Strong connections
Strong connections
Our internet brings everyone a super-fast in-home connection. For even faster speeds and coverage (plus Advanced Security for ultimate protection), you can add Panoramic Wifi.
Stay connected on the go
Stay connected on the go
Whether you’re traveling or out of town on vacation, all internet customers have access to over 3 million wifi hotspots to help keep you connected to what you love.
Free online protection
Free online protection
Cox Security Suite Plus powered by McAfee® provides all Cox Internet customers the tools to help keep your home computers virus-free and protected from online threats.
24/7 added technical support
24/7 added technical support
Rest easy on the tech issues with 24/7 access to our technicians. For more complex in-home help, add Cox Complete Care for advanced technical support and advice for all your home’s devices.
Internet speeds
Internet speeds
When comparing internet speeds, we measure by megabits per second (Mbps). There are two types of speeds to consider when picking a plan—download speed shows how fast data goes from the internet to your device, and upload speed shows how fast data goes from your device to the internet.
Gigablast
Gigablast
Use all your devices at the same time while streaming multiple 4K videos. Get up to 1 Gbps download speeds and 35 Mbps upload speeds.
Internet Ultimate 500
Internet Ultimate 500
Connect multiple devices at once and play games online. Get up to 500 Mbps download speeds and 10 Mbps upload speeds.
Internet Preferred 150
Internet Preferred 150
Stream music, bank online, view photos on social media and go shopping online. Get up to 150 Mbps download speeds and 10 Mbps upload speeds.
Internet Essential 50
Internet Essential 50
Surf the web and check email. Get up to 50 Mbps download speeds and 3 Mbps upload speeds.
Internet Starter 25
Internet Starter 25
A good option for light internet browsing on up to three devices. Get up to 25 Mbps download speeds and 3 Mbps upload speeds.
Gigablast Internet
Gigablast Internet
With 1 Gbps download and 35 Mbps upload speeds, Gigablast is our fastest connection. Learn more about how our Gigablast plan can power all the connected devices in your home.
What would you like to learn about?
What would you like to learn about?
Explore internet topics, learn how to use different features and get the most from your services.
Panoramic Wifi
Panoramic Wifi
Discover all the ways to get the most from your smart wifi.
Panoramic Wifi features
Panoramic Wifi features
When you add Panoramic Wifi to your Cox Internet service, you get more than just wifi equipment—you get the full wifi experience.
Reliable wifi across your home
Reliable wifi across your home
The Panoramic Wifi Gateway is a modem and router in one that delivers wall-to-wall coverage. Get to know the wifi gateway.
Control your wifi with a tap
Control your wifi with a tap
Manage your network, keep an eye on your devices and even pause the wifi at dinnertime with the Panoramic Wifi app. Learn about the Panoramic Wifi app.
Automatic network protection
Automatic network protection
With Advanced Security included, you can help protect your network from digital threats and get real-time alerts if something’s wrong. Learn about Advanced Security.
Looking for more?
Looking for more?
Your services
Your services
See your Cox Internet speed and all the helpful tools available for your plan.
Internet connection issues
Internet connection issues
Having trouble connecting to the internet? We can help with that.
Internet plans
Internet plans
Find the right speed and package to keep your home connected to everything.
*Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc.
Internet service details. All services and plans subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.