Introducing Spam Blocker

Keep unwanted calls away

Call screening made smarter with spam blocker

As our customer, you’re already opted in to a free service that helps make sure only the right kinds of callers can connect to you. Calls that have a good chance of being spam get blocked entirely. And if an incoming call looks fishy, we’ll give you a heads-up by labeling it as “Spam?” on your Caller ID.

Stop stressing over unwanted calls

We’re on top of the latest technology to keep spoofed calls and robocalls away from your phone. With STIR/SHAKEN technology and Verified Caller ID, we can better ensure that you can trust your incoming calls.

Know how to spot a phone scam

On top of requests for money or your personal information, be sure to watch out for:

Auto-recorded messages

Generic-sounding organization names, like “The Government”

High pressure sales tactics or threats if you don’t comply

Requests to be paid in cash, gift card, wire transfer or private courier—rather than a credit card

Need to opt out of spam blocker?

If this feature isn’t right for you, you can opt out or customize how spam calls are handled:

Click below to visit the Voice Tools page

Choose “Settings”

Select “Spam Blocker”

To opt out, select "allow" for High, Medium and Low Risk calls

Update settings

Protecting legitimate calls

While it’s important that we protect our customers from spam, we still want to be sure the right calls don’t get blocked or mislabeled. If you think we’ve made a mistake, or even blocked calls from your number, you can help us fix it at coxspamfeedback.com.

How we watch out for you

Your home phone plan includes standard features we all count on to screen and block unwanted callers. Our plans also include some extra tools that other providers might not offer.