• Shopping Cart
  • Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR

moving cox homelife security

Moving? Bring your home security along.

Icon for moving truck

Have Homelife Automation?

Visit the Automation Move page to learn more about moving your services to your new home.

how to move services

It's the easiest part of your move

Looking to move your Homelife Security service? Just use our move tool or call 1-888-300-5121.

Staying with Cox in the same area?

Great, we’re happy to keep your home safe and sound. Here are somethings to keep in mind. Learn how

Moving far, but staying with Cox?

Perfect, we’ll help you on your first leg of the journey and beyond. Start with these FYIs. Learn how

Moving outside of the Cox area?

Sorry to see you go. Let us help you disconnect your current service with a few tips. Learn how

moving within your area

Stay close, stay secure

  • Any current Homelife Service Agreement will continue and transfer with you to your new address
  • If you disconnect at one address and do not reconnect at a new Cox-serviceable address within 15 days, you maybe subject to Early Termination Fees from your current Homelife Service Agreement
  • You must have high speed Internet connected at your new home before or during the same appointment as your Homelife installation
  • The move process for Homelife is essentially a new install. This could take around 4 hours to complete, but varies depending on the equipment being installed, the size of the home and other factors.
  • Any security equipment that existed in the home before Homelife was installed is not eligible for transfer

Steps while moving within area

moving outside your area

Moving far, keeping your service

If you’re moving to a different Cox market, here’s some info to keep in mind when planning your move:

  • A new Homelife Service Agreement must be signed, as the agreements are specific to each state Cox operates in. You don’t have to commit to another 24-month term. You may request a month-to-month term agreement
  • If you disconnect at one address and don’t reconnect at a new Cox-serviceable address within 15 days, you may be subject to Early Termination Fees from your current Homelife Service Agreement
  • You must have high speed Internet connection at your new home before, or during the same appointment as, your Homelife installation
  • The move process for Homelife is essentially a new install. This might take around 4 hours to complete, but varies depending on the equipment being installed, the size of the home, and other factors
  • Any security equipment that existed in the home prior to Homelife being installed is not eligible for transfer

Steps while moving out of area

cancelling homelife service

Moving to a new area without Cox?

If you’re moving to an area that Cox doesn’t serve, you’ll need to cancel your Cox Homelife service and other Cox services. Here’s some important info to keep in mind:

  • The Cox Homelife Touchscreen Control Panel must be returned to Cox to avoid being charged the associated non-return fee (if leased)
  • All other equipment is owned by you and can be left in your home, discarded or taken with you

Steps

See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html. Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.