cox homelife security
Home security with a lot of smarts
Your guide to Homelife Security
Not sure how to get started with your smart home? Here’s a helpful guide to installing and using Homelife.
Meet the total security package
Find peace of mind with a total home security package—including 24/7 monitoring, glass break sensors and an alarm system. Learn more about Homelife security equipment.
Prepping for your professional installation
On installation day, we’ll send one of our professional technicians to set up Homelife and walk you through your new system. But first, please take these steps to prep for installation.
Install devices on your own
Once Homelife is set upin your home, you can make every room a smart room by installing HD Cameras, Smart Door Locks, Smart Plugs and more. Here's how you can do-it-yourself.
Homelife maintenance made easy
You can make sure your Homelife stays in tip-top shape with these simple tips.
Moving your Homelife
If you ever move to a new place, it’s easy to bring your Homelife system with you. Learn more.
download the homelife app
Take control with a tap
Put home in the palm of your hand. Download the Homelife app to to arm your system, check your cameras, and lock your doors no matter where you are. See if your device is supported.
signing in to homelife
Let's sign in to the Homelife app
Having trouble signing in to the Homelife app? Try these tips:
Get equipped for safety
Keep your smart home safe with 24/7 monitoring of motion sensors, door/window sensors and other life safety devices such as smoke and heat detectors, carbon monoxide sensors, glass break sensors and more. Plus, get full control with all the devices from the Homelife Security package. Learn more.
Smart LED Light Bulb
Smart Door Lock
Carbon Monoxide Detector
customize homelife security
Your house, your rules
Want to know when someone opens your front door or if your alarm system status changes? Create customized Rules to receive alerts, video clips and more during a specific time of day or if a sensor is triggered.
manage homelife security
Control Homelife comfortably from your couch
With Homelife, you can control your smart devices using the Homelife app or your Contour Voice Remote.
Keep Homelife going strong
Have peace of mind knowing your smart home is running smoothly. Keeping Homelife healthy is as easy as following a few suggestions.
Home Security FAQs
Have some questions about Cox Homelife Security? Here are some answers.
How do you control Cox Homelife?
The Cox Homelife app and the Touchscreen Control Panel (Security package) make it easy to control all your Homelife devices and services whether you’re home or away. Through the Cox Homelife app, you can view camera feeds and control all connected devices. Download the Homelife app free from iTunes or the Google Store.
Can I give anyone in my home access to the app?
Yes, the Homelife app can be used by anyone in your home who has been given your Homelife Username and Password.
Which Cox Homelife plan will give me professional monitoring?
Cox Homelife Security service plan comes with 24/7 professionally monitored security from an award-winning UL-listed CSAA Five Diamond certified monitoring center. Cox Homelife Automation service plan is not a monitored home security system and includes home automation services only; Cox Homelife Security service plan is required for professional monitoring services for intrusion, smoke/fire and related system components.
What kind of devices are available with Cox Homelife?
There are a number of smart devices that can be connected to your Homelife system including the Homelife Touchscreen, wireless keypad, motion sensors, glass break sensors, smoke/carbon monoxide/water sensors, HD Cameras, Smart Door Locks. All Homelife devices can be easily and conveniently controlled from the Homelife app, no matter where you are. Click here to see all the smart security and automation equipment that Homelife has to offer.
How do Cox Homelife cameras work and do they record video?
Cox Homelife cameras allow you to check on your home anytime, anywhere. With Homelife Cameras, you can see live video clips(or add 24/7 ContinuousVideo Recording Services foran additional fee), take pictures and set Rules to record video clips when certain events occur, such as the front door opening or when your alarm status changes. You can also have pictures and video clips emailed to you from your camera. Any pictures or video clips taken can be viewed with the Homelife app and saved directly to your device.
How does Cox Homelife work to ensure my privacy?
Cox Homelife Security relies on a private, secure Local Area Network (LAN) and ZigBee technology to monitor and control all your Homelife services and devices. Every Homelife device you have in your home will connect to your Homelife network. This extra layer of security is designed to keep your devices safe and secure from outside interference and intrusion.
What can I expect from my professional Homelife installation?
Every Homelife customer has their system professionally installed by one of our trusted, expert technicians. Homelife technicians are timely, respectful and experienced, and will make sure your installation is quick and easy. Your technician will also provide a complete walkthrough of your Homelife system so you know exactly what you’re getting, how your Homelife system works and how you can use Homelife to make your home safer, smarter and more efficient.
See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html. Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.