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ADVANCED SECURITY

Take a stand against online threats

Protect your data. Protect your home.

Advanced Security is a smarter, more personalized way to safeguard your home wifi network from the dangers that live on the web. This is a free service for Panoramic Wifi users available through the Panoramic Wifi app.

Help prevent cyber attacks

The system will let you know if you’re accidentally visiting a malicious site or are a potential victim of a phishing attack.

Block unknown connections

If an unknown or dangerous source is trying to access your smart devices, Advanced Security will restrict access on the spot.

Secure your smart devices

Your network is scanned for threats 24/7, and you’ll receive an alert if any suspicious activity or danger is detected on your device.

Set up in less than a minute

Simply log into the Panoramic Wifi app to enable Advanced Security— no additional hardware or software required.

PROTECTION VIA THE PANORAMIC WIFI APP

Your wifi command center

Download the Panoramic Wifi app to personalize your settings, control devices and safeguard your network with Advanced Security.

 

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DETECTING CYBER THREATS

Stop dangerous activity in its tracks

The Advanced Security system is constantly looking out for you and your network safety by monitoring the activity and traffic flow of connected devices. When a potential threat or attack is detected, it’s instantly blocked and you’ll receive a notification with tips on how to resolve the issue.

TYPES OF THREATS & ATTACKS

Here are the 5 risks to know

The technology behind Advanced Security monitors your network and helps protect you from several types of digital threats.

Unauthorized access attempts

If an unrecognized user tries to connect to a device on your home network, they’ll be blocked and recorded in your Threat History.

Suspicious site visit

The system may stop your device from visiting a site if it suspects it contains any form of malware, spyware or virus.

Suspicious device activity

Your device’s traffic patterns are monitored in real-time, so if something seems off, the system will block the activity to avoid data theft.  

Targeted network attack

Any attempt to attack your network, or an outside source using your network in an attack, will be shut down on the spot.  

IP reputation threats

When sources that have been previously flagged as dangerous make access attempts to your devices, they are automatically blocked.  

HOW TO TURN ON ADVANCED SECURITY

Switch on an extra layer of security

Simply log into the Panoramic Wifi app and it'll automatically enable Advanced Security, included with your service.

Connecting with your Panoramic Wifi

Advanced Security is a free service for Panoramic Wifi users with the following gateway models: Technicolor CGM4141 or Arris TG1682.*

HOW TO SET UP NOTIFICATIONS

Real-time alerts for ultimate network safety

Turn on Advanced Security notifications right from the Panoramic Wifi app.

 

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Log in to the app

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Tap speech bubble at top left corner

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Tap gear icon

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Select Push Notifications

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Check the box next to Network Activity

HOW TO CHECK SECURITY STATUS

Make sure things are running smooth

Check in on your network’s safety status any time with the Advanced Security dashboard. This gives you a big-picture view into how your network is doing, along with a list of threats and affected devices from the past seven days.

HOW TO MANAGE SECURITY THREATS

The easy way to deal with digital dangers

When unusual activity is detected on your network’s devices, there are two types of threat alerts: awareness-only and action required. See below for how to manage both types of security threats.

HOW TO RESOLVE SECURITY THREATS

Take action against cyber risks

If you get an alert that requires action, there are several ways to get ahead of that threat or cut it off from your network. See below for some tips on how to resolve security threats.

 

Learn more about Cox Internet features

*If you have a different Panoramic Wifi gateway, see cox.com/upgrademymodem to upgrade your device at no additional charge.

A subscription to any level of Cox Residential Internet service with Panoramic Wifi (Technicolor CGM4141 or Arris TG1682) is required.

Internet service details. All services and plans subject to Cox Residential Customer Service Agreement (including arbitration provisions) and Acceptable Use Policy (including Cox’s right to terminate service for abuse of network). See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block thereafter, except for Unlimited Data Plan subscribers. Unused data does not roll over. See Speeds and Data Plans Information for details on internet service and data plans. See cox.com/datausage for complete data usage details.

Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.