cox homelife alarms
You're covered no matter the emergency
Your guide to Homelife alarms
With Cox Homelife Security, you’re protected no matter the situation. See what your alarms can do.
Alarm types
Rest easy knowing you’re covered for different types of emergencies.
Alarm modes
Whether you’re going on vacation or hanging out around home, you’ll always be protected.
Cancelling an alarm
Accidentally set off your alarm? Don't worry, you can easily cancel it.
Any emergency, every time. We've got you covered.
Get the right response to specific emergencies with 6 different alarms that connect you to the police, fire department and/or medical staff. If an alarm goes off, an operator will call to confirm the emergency and send emergency personnel, if necessary.
Intrusion (burglary) alarm
An operator will call two numbers on your emergency contact list to confirm the emergency. If there’s no response or if the master code (and/or secret word) given is incorrect, an emergency response will be dispatched and the responding parties will be notified.
Police panic alarm
An operator will call two numbers on your emergency contact list to confirm the emergency. If there’s no response or if the master code (and/or secret word) given is incorrect, an emergency response will be dispatched and the responding parties will be notified.
Medical panic alarm
An operator will call two numbers on your emergency contact list to confirm if medical assistance is needed before sending paramedics, then the responding parties will be notified. If there’s no response or if the master code (and/or secret word) given is incorrect, an emergency response will be dispatched.
Fire/smoke/carbon monoxide alarm
An operator will call the first number on your emergency contact list before sending fire rescue, then responding parties will be notified. For carbon monoxide alarms, an operator will call both “call to verify” emergency contacts on your list.
Duress or silent panic alarm
A silent alarm signal will be sent to the Central Monitoring Station. For silent panic signals, operator will call the first number on your emergency contact list before sending the police. For duress signals, police will be dispatched immediately, then the responding parties will be notified.
Water sensor alarm
An operator will call two numbers on your emergency contact list to confirm the alarm. If there’s no response, responding parties will be notified, but authorities will not be dispatched.
Armed for every situation
Give your household the right protection for every time of day with these three alarm modes.
Arming mode |
Used when.. |
Zones(s) armed |
Exit delay* |
Entry delay* |
---|---|---|---|---|
Arm Away | Everyone leaves |
|
60 seconds | 30 seconds |
Arm Stay | Someone stays home |
|
2 minutes | 30 seconds |
Arm Night | Household goes to bed |
|
2 minutes | none |
Learn how to add and edit keypad codes
You can create and edit 4-digit keypad codes to share with family members, trusted guests and professionals. There are 5 different levels of codes, but there can be only one Master code and one Duress code, which can’t be deleted.
To add or edit a new keypad code, follow these steps:
On your Touchscreen, press the Settings app and enter your Master Keypad Code
Select the security category and then select Manage Keypad Codes
Touch the Add Keycode button to create a new one, or the Edit button next to existing codes to make changes and press save.
Arming mode |
Used when.. |
Zones(s) armed |
---|---|---|
Master Code | Head(s) of household |
|
Standard Code | Other household members (e.g. kids) |
|
Guest Code | Trusted Guest |
|
Arm Only Code | Service professionals |
|
Duress Code | Household members in duress situations (e.g. forced to disarm system by a burglar) |
|
activating and canceling alarms
Help is only a few clicks away
Want to know how to manage your alarms using your Homelife Touchscreen Control Panel? Here’s how:
arming/disarming with the homelife app
Protect your home anytime, anywhere
With the Homelife app, you can arm or disarm your system even when you’re away.
Sign in to the Homelife app using your User ID and Password
To arm your system, tap the green security tile and choose an arming mode
Enter your 4-digit security keypad code or use Touch ID or Face ID (on select devices). The security tile will turn red during the arming period
The app will alert you if any security zones are faulted, meaning there are open doors, windows, etc.
You can bypass a faulted zone by tapping arm anyway
Tap the red security tile to disarm your system, enter your 4-digit security keypad code or use Touch ID or Face ID (on select devices)
The security tile will turn green once the system is disarmed
using the homelife touchscreen
Get to know your Homelife Touchscreen
Easily arm, disarm and bypass zones with your home security system. Everything you need to protect your home is here.
How to avoid false alarms
Save yourself from unwanted hassle and false alarm fees. Follow these tips to prevent false alarms:
Want to know more? Here's some more helpful info.
**Some communities charge a fee for responding to a false alarm, so please ensure your Emergency Contact Numbers are always up-to-date.
download the homelife app
Take control with a tap
Control your entire smart home, including lights, thermostat, doors and more with your smartphone. Simply download the Homelife app and sign in with your Homelife Username and Password. See supported devices.
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