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cox homelife alarms

You're covered no matter the emergency

Your guide to Homelife alarms

With Cox Homelife Security, you’re protected no matter the situation. See what your alarms can do.

Alarm types

Rest easy knowing you’re covered for any emergency. Learn more.

Alarm modes

Whether you’re going on vacation or hanging out around home, you’ll always be protected. Learn more.

Cancelling an alarm

Accidentally set off your alarm? Here's how you can easily cancel it.

Any emergency, every time. We've got you covered.

Get the right response to specific emergencies with 5 different alarms that connect you to the police, fire department, medical staff and more. If an alarm goes off, an operator will call to confirm the emergency—and send emergency personnel if necessary.

Intrusion (burglary) alarm

An operator will call two numbers on your emergency contact list to confirm the emergency. If there’s no response, or the wrong secret word is given, the police will be dispatched and the responding parties will be notified.

Police panic alarm

An operator will call two numbers on your emergency contact list to confirm the emergency. If there’s no response, or the wrong secret word is given, the police will be dispatched and the responding parties will be notified.

Medical panic alarm

An operator will call two numbers on your emergency contact list to confirm if medical assistance is needed before sending paramedics, then the responding parties will be notified.

Fire/smoke/carbon monoxide alarm

An operator will call the first number on your emergency contact list before sending fire rescue, then responding parties will be notified. For carbon monoxide alarms, an operator will call both “call to verify” emergency contacts on your list.

Duress or silent panic alarm

A silent alarm signal will be sent to the Central Monitoring Station. For silent panic signals, operator will call the first number on your emergency contact list before sending the police. For duress signals, police will be dispatched immediately, then the responding parties will be notified.

Water sensor alarm

An operator will call two numbers on your emergency contact list to confirm the alarm. If there’s no response, responding parties will be notified, but authorities will not be dispatched.

Armed for every situation

Give your household the right protection for every time of day with these three alarm modes.

Arm Away

Choose Arm Away mode when leaving home for the day. An alarm will sound if motion is detected inside your home or someone enters your home.

Arm Stay

Use the Arm Stay mode if someone is staying home. This mode allows you to move around the inside of your home without triggering an alarm.

Arm Night

Choose Arm Night mode when it’s time for bed. An alarm will sound if someone enters your home or if motion is detected in zones you want protected.

arming/disarming with the homelife app

Protect your home anytime, anywhere

Forgot to arm your home security system? No worries. With the Homelife app, you can arm or disarm your system even when you’re away.

  1. Sign in to the Homelife app with your Username and Password
  2. To arm your system, tap the green security tile and choose an arming mode
  3. Enter your 4-digit security keypad code or use Touch ID or Face ID (on select devices). The security tile will turn red during the arming period
  4. The app will alert you if any security zones are faulted, meaning there are open doors, windows, etc.
  5. You can bypass a faulted zone by tapping arm anyway
  6. Tap the red security tile to disarm your system
  7. Enter your 4-digit security keypad code or use Touch ID or Face ID (on select devices)
  8. The security tile will turn green once the system is disarmed

activating and cancelling alarms

Help is only a few clicks away

Want to know how to manage your alarms using your Homelife Touchscreen Control Panel? Here’s how:

using the homelife touchscreen

Get to know your Homelife Touchscreen

Easily control, manage and maintain your home security system. Everything you need to protect your home is here.

How to avoid false alarms

Save yourself from unwanted hassle and false alarm fees. Follow these tips to prevent false alarms:

 

  • Properly train all alarm users
  • Add the Central Monitoring Station’s phone number to your contacts so you’ll know when we’re calling to verify an emergency: 1-800-633-2677
  • Secure your doors and windows before turning on alarms
  • Maintain the alarm system (including batteries) properly
  • Make sure every household member knows the secret word for cancelling false alarms
  • Make sure moving items like balloons, curtains or wandering pets are not placed in the path of motion detectors

Want to know more? Here's some more helpful info.

download the homelife app

Take control with a tap

Control your entire smart home, including lights, thermostat, doors and more with your smartphone. Simply download the Homelife app and sign in with your Homelife Username and Password. See supported devices.

Download Homelife App on the App Store icon in color Download Homelife App From Google Play Store