homelife security health checks

Every month, you should test your alarm by following these steps:

1. Before beginning your alarm test, call 1-855-261-2501 to place your system in test mode
2. You’ll need to provide your primary account phone number and secret word to the Central Monitoring Station. You can also tell the operator how long your system will be in test mode. Your test period will automatically expire at the selected time
3. Using the Touchscreen Control Panel, follow the step-by-step instructions in this how-to guide to test your alarm system

• Schedule a Preventative Maintenance Inspection (PMI) every year by calling 1-877-404-2568. It takes about an hour. We’ll inspect all items to make sure that everything is in good working order, that everything is placed where it should be, battery levels are within acceptable range and that your system is connected. If you subscribe to the Homelife Equipment Service Plan, you’ll receive a 50% discount off the regular PMI fee.
• Check if your permit needs to be updated annually. Once you’ve updated it, sign into your Homelife app and go to the More menu to access your Account settings and enter your permit number and expiration date.
  
• Review your Emergency Dispatch Contact list to be sure these are still the numbers you'd like our Central Monitoring Station to call to verify an alarm. You may want to change the people on your Emergency Dispatch Contact list, or update their contact information. You can make updates anytime with the Homelife app.