COX Special Offer: PREPAID VISA GIFT CARD
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How to redeem your prepaid Visa card
How does it work?
Visa Prepaid Card FAQs
How do I complete my application?
To complete your redemption application online, please follow the steps below:
The website is asking me for a 5-Digit Offer ID. Where do I find the Offer ID?
The offer ID is listed on the email that you received or was presented by the Cox representative at the time your order was placed. Please contact Cox Communications at 1 844-205-1021 if you are unable to locate your Offer ID.
What date do I enter for the Install Date?
Your Install Date is your first Billing Period date. If your Billing Period shows Apr 04, 2018-May then you will enter 4/4/2018.
Where do I locate my account number?
You can locate your 16 digit Cox Account Number on your billing statement. Or, you can sign into your Cox Account by clicking here.
Your account number is found on the top right of your bill. It will be shown in a sequence of 3 digits – 4 digits – 9 digits. When submitting online, do not submit with dashes or spaces.
Billing statement example:
Can I have my card mailed to a PO Box?
Post office boxes are not valid street addresses and are not accepted. Incomplete or illegible claims will not be processed.
What are the eligibility requirements to receive my card?
When should I expect to receive my card?
Your prepaid card will be mailed to the address provided in the redemption form. Please allow 4-6 weeks for delivery of your prepaid card after the 90 day validation period.
What type of card will I receive?
You will receive a Cox Visa® Prepaid Card. This Card, however, does not have ATM or cash access. PIN available, NOT REQUIRED.
Prepaid Card example:
Can I use my card as payment for my Cox bill?
Yes, you can use your prepaid card to pay for your bill online or by phone.
Cox Visa prepaid card offer available to residential customers subscribing to select Cox products or bundles in Cox service areas. Online only. Cannot be combined with any other online offers. To redeem, visit www.coxreward.com by the submission deadline with your Cox account number and complete the online redemption form. Forms must be submitted online by the submission deadline. Post office boxes are not valid street addresses and are not accepted. Incomplete or illegible claims will not be processed. Limit one offer per household. Your Cox Visa prepaid card will be sent to the address submitted on your redemption form after your account has been active and in good standing for a minimum of 90 days. Please allow 4-6 weeks for delivery of your Cox Visa prepaid card after the 90-day validation period. For questions regarding the status of your Cox Visa prepaid card request, call 1-844-205-1021 or visit www.coxreward.com. Cox Visa prepaid card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa® debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply. Other restrictions may apply.