Learn about Cox Mobile

Flexible mobile data plan options designed to give you more control and save you money. Only pay for the data you need with Pay As You Gig for $15/GB, or switch to Gig Unlimited for $45/month if your needs change.*

All devices will be shipped via 2-day shipping, free of charge to the customer. Orders must be placed by 3PM ET to receive 2-day shipping. If an order is placed on Saturday, Cox will automatically upgrade the order to "overnight" shipping and it will ship Monday.

Cox will require an in-person signature for all device and accessory shipments. Anyone in the household ages 18 and older is eligible to sign for deliveries.

Cox Mobile customers will only be allowed to ship devices and accessories to their service address.

Cox Mobile is excited to offer a variety of the latest Apple and Samsung devices.

We will email you a tracking number once the shipment is generated.

Yes. We accept mobile and landline phone numbers from all U.S. carriers, so it's easy to transfer your number when you sign up.

Yes, for an additional fee of $20/month per line, you may keep your Cox Mobile service even if you can no longer maintain Cox Internet service due to a move to a new address that is not currently serviceable by Cox.

Yes, you may keep your existing Cox Voice number and not have to get a new number for your Cox Mobile device.

Yes, you can purchase a new device for an existing Cox Mobile line. If your previous device was on a payment plan, you may finance the new device against any open line of credit. Both devices will be on a payment plan with Citizens.^‡

Yes, if you have lived at your address for less than 6 months, you can provide an alternate address. However, we will ship devices to your service address.

If a device is on backorder, it means that device is currently out of stock. We have ordered more of that device, and we will deliver it to your service address ASAP.

Yes, you can still place an order, request financing, and set up your account while waiting for your device to be available. But you may only order one (1) device that is on backorder at a time.

If a device is on backorder, we will provide estimated shipping information on the device product page. Items take 48 hours to arrive once shipped.  

Your credit card information will be safely secured and associated with your transaction. Once the device is in inventory, you will be charged based on your selection (the full amount or financed amount) when the device ships.