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how to use the contour app

Meet your portable TV

Shows on the go

The Contour app turns your phone or tablet into a portable TV. All you need is a TV subscription and your Cox User ID and password.

Watch while you wait

Stream shows on the app before your TV’s set up. Ordered Cox Internet? You’ll see more channels once your modem is installed.

What's On DemandSM?

Stream thousands of shows and movies or download a few to watch whenever.

Download the app

Your pocket TV

Download the app to watch TV anytime, anywhere.

Download Contour App on the App Store icon in color Download Contour App From Google Play Store

setting up the app

Get everything up and running

Need to set up your Contour app? We’ll walk you through it.

streaming on the contour app

Easy streaming

There’s a lot you can watch on the Contour app. We’ll show you how.

parental controls

Check on the kids from anywhere

Switch up your Parental Controls at home or away with the Contour app.
See the setup guide

Rather watch on your computer?

Just go to watchtv.cox.com and log in with your Cox User ID and password.

Contour App FAQs

  • Cox video subscription service
  • Cox Internet connection to enjoy the full lineup of channels
  • Any internet connection to use TV GO channels
  • A qualified mobile device that supports the Contour App
  1. Download the Contour app from the Apple App Store, the Google Play Store or the Amazon App Store. (If you're using Android, please clear the browser cache in device settings before moving onto the next step)
  2. Open the app and tap “Get Started”.
  3. Log into Contour using your Cox account credentials or tap “University Sign In” if you are a student and receive service through your university. If applicable, select your university.
  4. Enter a name for your device and tap “Continue”.
  5. Swipe right or tap the top-left icon to open the main menu to navigate the app.


Depending on your subscription, you can view more than 130 channels out of home. In the side menu, under Live TV, select TV Go Channels to see the channels that are available to watch anywhere in the US, both in and out of your home. Channels not listed are not currently available to watch out-of-home through the Contour app but may be available through that network’s own app using your Cox credentials (e.g., HBO MAX, ESPN, Fox Sports Go, etc.).

Currently, you can only download recorded content from Starz and Showtime and any purchased content from your home set-top box.

From anywhere in the app, click the magnifying glass to initiate a search. You may search for a specific program or network.

When looking at the guide (under Live TV, All Channels), you may click the Find button to search for a specific channel number or network.

Only specific TV channels (TV Go channels) are currently available for out-of-home. If you are not connected to your home Wi-Fi, you will only be able to watch TV Go channels. If you are connected to your home Wi-Fi, you should be able to access all the TV channels that you subscribe to.

If you are at home: Please make sure that you are connected to your home Wi-Fi network. If you still receive the message, try rebooting your Wi-Fi router and uninstalling/reinstalling the Contour app. Please contact Cox Support for additional help if you are still experiencing issues.

If you have Contour with Voice Remote video service and Panoramic Wifi, you can watch recorded shows on the Contour app inside your home. We're planning to extend this service to other video services in the near future. Out-of-home availability of recorded shows will also be added in the near future.

 

*Smaller video set-top box models such as the XiD or Xi6 player, and larger video set-top box model XG2 player.

If you have Contour with Voice Remote video service, you can record live shows from the Contour app. For other Video services, we're planning on adding this feature in the near future.

 

*Smaller video set-top box models such as the XiD or Xi6 player, and larger video set-top box model XG2 player.

Due to DRM limitations and restrictions in our contracts with the TV networks, we are unable to support viewing on external devices at this time. However, you may cast to a larger screen from the desktop website, watchtv.cox.com.

The Contour app is currently not available on these smart TV devices. However, you can download and use channel-specific apps (e.g. ESPN, DisneyNow, Fox Sports Go, HBO Max, etc.) using your Cox account credentials.

To watch TV from your desktop, go to watchtv.cox.com.

Yes, you can continue to stream or download purchased movies and shows after you disconnect Cox services. Log into the Contour app or at watchtv.cox.com with your Cox user ID and password. Navigate to Purchased under the Saved menu.

See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.