contour stream player
Meet your new entertainment center
What you get with the Contour Stream Player
Want easy access to your favorite apps, On Demand content and more? The Contour Stream Player makes it possible.
Streamline your streaming
Enjoy great entertainment with no worries or cable commitments. The Contour Stream Player puts all your streaming apps in one place so you can binge watch your heart out.
Connect on your terms
Enjoy all your faves your way. The Wireless Player lets you watch 4K shows on any device in your house. No 4K TV? No problem. The HD Player gives you the basics for less.
Watch what you love
Get access to tons of great entertainment, including the most popular entertainment On Demand and streaming services like Netflix, Prime Video, YouTube and more. Plus, subscribe to networks that match your personal interests for the perfect TV experience.
Contour Stream Player Features
Free to me
See all the content that’s available to you for free.
Watch
Browse TV shows, movies, genres, networks and more.
New
See the hottest new movies, TV shows, music and more.
Listen
Play the latest music and podcasts from apps like iHeartRadio, Pandora and NPR One.
Today
Get today’s weather and news items.
TV
View a mix of shows that are available free or for purchase.
Movies
View movie titles that are available free or for purchase.
Apps
Open all the streaming apps and networks that are on Contour Stream Player.
Purchases
Access your personal library of purchased movies and shows.
Favorites
See the shows, movies and performers that you’ve marked as Favorites.
using the contour voice remote
Speak up to stream your shows
Want to learn how to find your shows in seconds? It’s easy with the Contour Voice Remote.
shows, movies and music
Keep browsin'
Want to browse through a wide variety of entertainment options? Contour Stream Player makes it easy.
Streaming apps on Contour Stream Player
Contour Stream Player makes accessing streaming apps super-easy. It comes pre-loaded with many popular apps, and new apps are automatically added to the Player over time.
All you have to do is log in to start watching hit shows, movies and more.
Netflix
Subscribe to watch tons of award-winning TV shows, movies, documentaries, original series and more.
Prime Video
Subscribe for access to a huge library of popular movies and TV shows, plus original Amazon content.
Pandora
Create your own personal music stations and listen to the podcasts you love.
iHeart Radio
Listen to a free broadcast and Internet radio service that allows you to replay and save live songs to digital playlists.
Music Choice
Enjoy your favorite music genres commercial-free, as well as the latest music videos and interviews with today’s hottest artists.
Tubi
Watch 8,000 free TV shows and movies with Tubi, a streaming service with commercial breaks.
NPR One
Get access to award-winning programing that includes local and national news as well as popular podcasts.
ESPN3
Watch tons of live sporting events including exclusive ESPN3 broadcasts—available to all Cox Internet subscribers.
Video networks available for subscription
Urban Movie Channel
Open up a whole world of entertainment created for African American and urban audiences.
Hallmark Movies Now
Watch 500+ HD Hallmark movies, series and specials with 15 to 20 new options each month, all commercial-free.
Pantaya
Enjoy the largest collection of Spanish-language streaming content anywhere in the world, including blockbuster movies from Mexico and Latin America.
Stingray Classica
Watch classical music performances, opera and ballet from around the world.
Lifetime Movie Club
Enjoy new and classic Lifetime movies, with new titles added each week.
UP Faith & Family
Watch shows and movies celebrating family and faith, with new titles added every week.
Here TV
Get access to hundreds of hours of award-winning movies, series and documentaries from the world’s largest LGBTQ content library.
Anime Network
Watch tons of new and classic anime titles ad-free, available with subtitles and dubbed in English.
Dog TV
Let your pooch tune into a TV channel that’s made specifically to entertain, stimulate and relax dogs.
Kidstream
Enjoy unlimited access to fun, award-winning preschool and kids’ series, including science, action and adventure, sports, dancing and wildlife programming.
the today icon
Your daily scoop
Get a daily report that includes the date, weather and news. Use your remote to find the today icon on the homepage and click Ok.
your contour stream player settings
Personalize your streaming experience
Want to take control of your Contour Stream player? Check out these helpful how-tos:
Contour Stream Player Requirements
In order to use the Contour Steam Player, you’ll need Internet Essential or higher, Panoramic Wifi and a PW6 or PW3 modem. Not sure you’ve got the right Internet?
contour app download
Take your shows on the go
Watch the movies, tv shows and networks you’ve already purchased or are subscribed to even while away from home. Download the Contour app today and log in with your My Account Username and Password.*
Learn about device requirements for the Contour app
*Note: The Contour app doesn't provide access to streaming services like Netflix and Prime Video.
Contour Stream Player and Contour app FAQs
Have questions about the Contour Stream Player or the Contour app? Here are some answers:
How do I use voice control on the Contour Voice Remote?
Press and hold the Microphone button, then speak a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the button when you’ve finished the command.
When is the microphone on?
The microphone is only on while you’re pressing and holding the Mic button on your Voice Remote. You’ll see a flashing light on your Voice Remote and a microphone symbol on the TV connected to your Contour Stream Player which will let you know that the microphone is on and listening for voice commands.
What are some voice commands I can use?
You can use voice control to access your subscription services, search for shows, get recommendations and more. Because the Voice Remote understands natural speech, you can search by keywords or phrases.
What happens to my voice commands after I speak into the Voice Remote?
After you speak into the Voice Remote, the voice commands are sent to us and our contracted service provider for processing. We use these voice commands to provide the voice control service (including for quality assurance, troubleshooting and customer support), to improve our products and services, and to improve voice recognition algorithms.
Why doesn’t my Voice Remote recognize my voice commands?
If your commands aren’t recognized, make sure you’re speaking clearly and at a natural, conversational volume. Hold the remote one to eight inches away while giving a command and hold down the Mic button until you finish speaking. If you’re still having trouble, check for other sources of noise near you that may be interfering with your voice commands.
Also, try checking your battery level by visiting the About section of the Contour Stream Settings menu. If your battery level is red or yellow, try changing your batteries.
Can I watch On Demand content with the Contour app?
Yes, just open the app and swipe left to right to open the main navigation menu, then select the On Demand menu to watch purchased content or your active network subscriptions. To view recently viewed/rented Cox On Demand programs, tap the icon in the top left-hand corner and select For You to see rented content.
Why can’t I get On Demand content?
On Demand services aren’t available in all areas. If you live in an area that doesn’t offer On Demand through your Contour Stream Player, you won’t have access through the Contour app.
*Cox Internet required. Peacock Premium included with Contour TV Essential or higher; limited time preview with Contour Stream Player or Contour TV Starter. $4.99/month value. Peacock ™ & © 2020 Peacock TV LLC. All others are the property of their respective owners. All rights reserved. See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. A subscription to any level of Cox Residential Internet service and Contour 2 is required. All streaming video usage counts towards Cox data plans. A Netflix streaming membership is required to access Netflix. Netflix is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse. YouTube is a registered trademark of Google LLC. A Prime membership or Prime Video subscription may be required in order to access certain content on Prime Video. Access to Prime Video is subject to the Prime Video Term of Use at www.amazon.com/videoterms. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.