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Digital Phone Support

Get help and support setting up or troubleshooting your Cox Digital Telephone service.



Phone Support

Did you forget your voice mail password? Going on a trip and need to manage call forwarding? Whatever your question, we make sure our digital telephone support has the answers.

Quick Links

Service Problems

Service Problems?

Service Appointments

Service Appointments

Live Chat

Chat Online

Service Locations

Service Locations

Ask a Question

Ask a Question

Tweet Us

Get Support

Cox Email Notification Regarding Linking Your Account

Notice to Cox Email Users


Step-by-Step Solutions

Guided help to troubleshoot and resolve many of the most common issues.

Configure Call Forwarding

Learn to turn on and off, configure settings and add or change your call forwarding number.

Fixing No Dial Tone

Troubleshoot 'no dial tone' problems with your phone, including intermittent dial tone and stutter tone.

Digital Phone Support Videos

Support videos offer answers to common questions or help with getting the most out of your Cox service – whether using your personal computer or mobile device.


Call Forwarding

Readable Voicemail


Anonymous Call Rejection

Per Call Blocking

Education Center

Get started with new Cox services or learn about features of existing services.

Education Center ❭

In-Home Support

Review and manage upcoming in-home service appointments online

Manage Appointments ❭

Service Status

Check for service outages in your area or reset your Internet/TV boxes online.

Check Service Status ❭