Cox is carefully monitoring coronavirus guidelines from health, safety, and local government officials in your area. For your safety and the safety of our technicians, we may or may not be able to enter your home or business. If we’re not able to come inside, we’ll do everything we can from outside using mobile devices and other virtual tools. You may be asked to perform some tasks, but our technicians will assist you and ensure your services are up and running. Learn more about updates.