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get 1 gigabit internet
Gig speeds keep up with your Internet-loving family.
Do you need a 1 GIG connection?
Answer the following questions. If you can relate, Gigablast is the way to go.
Have a big family?
More people in your home increase your bandwidth needs.
Use multiple devices?
Smart home wifi devices like thermostats and smart TVs add up quickly on your network.
Is everyone online at once?
Our fastest speed lets your family seamlessly stream 4K TV, game and video chat at the same time.
How do you Internet?
Check out these fun features included with your Cox Internet service:
650,000+ wifi hotspots
Panoramic Wifi App
Introducing Cox Elite Gamer
LESS LAGGING. MORE WINNING.
Meet the gaming tech that automatically finds a faster path for your data. It reduces the lag, ping spikes and jitter that stand in the way of victory.
Contour Stream Player
A new way to stream powered by Panoramic Wifi
Stream your favorite apps on the new Contour Stream Player. No cable TV commitments necessary.
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Cox High Speed Internet FAQs
Learn how to set up your Cox Internet service to get the most out of the best Internet plan for you.
How much Internet speed do I need?
Whether you’re an occasional emailer or an all-night binge-watcher, we’re here to help you find the Internet speed and package that’s just right for you. Use our Speed Advisor tool to find out just how much Internet speed you need. Curious to know how much speed you have now? Use our Speed Test tool to check your Internet connection using your computer or mobile device.
Does Cox throttle Internet speed?
At Cox, we never throttle Internet speeds. And we never block or otherwise interfere with your desire to go where you want to go on the Internet. As your Internet service provider (ISP), Cox has always been committed to providing our customers a quality, high-speed Internet experience. Bandwidth throttling can interfere with the download speed, upload speed and overall performance of your network’s Internet service. Curious to test your network’s Internet speed? Check out our speed test for an accurate assessment of your current Internet connection.
Can I use my own modem?
Yes, Cox recommends devices using DOCSIS 3.0 technology. DOCSIS 3.0 is a leading technology and offers a high-quality Internet connection and overall experience. If you choose to purchase or use your own modem with your Cox Internet service, as of June 1, 2017, you are required to use a DOCSIS 3.0 or higher device in order to activate our service and achieve our top network speeds. As your Internet Service Provider, your connection speeds will never be impacted whether you choose to lease a modem with us or purchase your own. To guarantee the best network speeds and connections, check out the list of approved modem devices.
Does Cox provide DSL or Cable Internet?
Cox provides Cable Internet Service where digital data is transmitted over existing cable lines to provide a high-speed Internet connection. Cable provides a more consistent Internet service as performance is not based on how far away from a central location you are like DSL. Additionally, cable Internet can offer higher Internet speeds as the cable wires provide a greater bandwidth than DSL.
Why does the speed of the Internet plan say "Up to XXMbps?"
Plans are positioned as up to XX Mbps because connections and Internet speeds may fluctuate throughout the day based on usage and bandwidth available. While most customers receive their maximum speeds throughout their service periods, the up to language accounts for the variability of Internet access that happens on a network of our size. Cox’s goal as your Internet Service Provider is to deliver quality, consistent Internet service with fast connections and download and upload speeds for all of your devices.
What is the difference between upload and download speed?
Two things matter as it relates to the speed of your Internet connection: the download speed and the upload speed. Download is the speed at which your computer receives data from the Internet. In general, when you request a webpage, you pass a very small amount of data to the web called a request and the web page and all of the assets are downloaded to your computer. Upload is the speed at which your computer sends data to the Internet (or cloud). This is mostly relevant when you are uploading pictures or videos from your computer to someplace on the Internet. Generally, upload speeds are slower than download speeds as more customers have the need for downloading information from the Internet, like loading web pages, streaming videos, etc. Download and upload speeds are both measured in megabits per second (Mbps). Check out our speed test for an accurate assessment of your current Internet connection.
Will I get a better price if I order over the phone?
No, you are guaranteed to get the same great deals whether you order online, over the phone or in a Cox retail store. Shop with confidence with our 30-day money-back guarantee.
What is wifi?
Wifi and Internet are 2 different things. Wifi is an alternative to cables connecting devices. Wifi gives you wireless access to the internet from anywhere in your home via a modem, which translates the signal from Cox. The router distributes your internet connection through your home so all of your devices can communicate with each other and the internet.
Does Cox offer cheap internet plans?
Our fast speed internet plans fit into any budget. We recommend starting with our budget-friendly Internet Starter with up to 10Mbps download speeds for value.
More Internet information
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Cox Complete Care
Quick speed tips
Offers expire 12/04/19 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges and other fees. Other conditions apply.
Internet service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.