Contact Us
Online Help
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SALES
Ordering new service, questions about a pending order or to transfer service or upgrade your service.
Monday – Friday, 8 am – 8 pm
Saturday, 9 am – 6 pm
 |
1-866-961-0027(Online) 1-866-961-0027(Local) |
SUPPORT
Check your balance, make a payment or get technical support for TV, Internet and Phone services.
24 hours a day, 7 days a week
Specialty Sales & Support Numbers
MOVING made easy!
We've made the process of moving your service from your old address to your new address as easy as possible. Call or submit your request online.
Online: Move My Service
24 hours a day, 7 days a week
AVAILABLE for Homelife customers
Call us to report a problem, inquire about billing, purchase additional equipment or modify your account.
Call Us: 1-877-404-2568
FREE for certain Internet customers
Cox High Speed Internet customers renting Wi-Fi modems can receive limited over the phone assistance with basic home networking issues.
Call Us: 1-855-766-9812
24 hours a day, 7 days a week
PAID Advanced Technical support
Get live, expert advice and technical resolution for PC crashes, virus removal, advanced home networking and more along with technology training and education.
Call Us: 1-877-TECH-SOLV (832-7658)
Cox Store Locations Nearest You
Online Self-Service
We've worked hard to make servicing your account online easy. Here are a few options.
You can also ask a question in our Support Forums or search below
Payment Mailing Address
Cox Communications, Inc.
P.O. Box 78071
Phoenix, AZ 85062-8071
Corporate Headquarters
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, GA 30328