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Help using the Contour App
Learn how to set up and navigate through the Contour guide.
Managing parental controls
Learn how to use parental controls to limit access to applications on your Contour receiver.
Using your Contour voice remote
Get to know your Voice Remote. It’ll make finding shows and movies a breeze.
Accessing channel lineups online
Get support to better understand how to use the channel lineup information on Cox.com. Learn how to access, view channel package details and search for specific channels.
Learn how to use Cox Contour TV
Learn how to get the most out of your Cox TV service, from different devices to streaming capabilities, voice remote, parental controls and more.
Learn how to use Contour DVR
Never miss a show again. Cox has a recording style for everyone. Learn how to set, access and manage your DVR recordings.
Watch TV Online
It's easy to stream TV anytime, anywhere on your laptop or computer. Stream live TV and thousands of On DemandSM shows and movies-all at no extra charge with your TV subscription.
Using the Cox Contour app
The Contour app turns your phone or tablet into a portable TV. All you need is a TV subscription and your Cox User ID and password.
TV Support videos
TV support FAQs
How do I program my Cox remote control?
Get a list of Cox remotes and instructions to program them. You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups.
How do I reset my cable box? How do I reset my tv receiver?
If you're having issues with your tv picture, you can reset your cable box or tv receiver through My Account.
How do I set up my new Contour remote?
The Contour 2 remote can be programmed for TVs and audio devices, and pairs with Contour 2 receivers to enable aim-free control. Follow these steps to set up your new remote.
Which tv box do I have? Which cable receiver do I have?
Identify your Cox digital tv receiver, view diagrams, connections and installation guides.
Why isn't my remote working?
Read through some quick fixes for the Cox remote. You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups.
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