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TV SUPPORT

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Help using the Contour App

Learn how to set up and navigate through the Contour guide.

 

 

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Managing parental controls

Learn how to use parental controls to limit access to applications on your Contour receiver.

 

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Using your Contour voice remote

Get to know your Voice Remote. It’ll make finding shows and movies a breeze.

 

 

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Accessing channel lineups online

Get support to better understand how to use the channel lineup information on Cox.com. Learn how to access, view channel package details and search for specific channels.

Learn how to use Cox Contour TV

Learn how to get the most out of your Cox TV service, from different devices to streaming capabilities, voice remote, parental controls and more.

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Learn how to use Contour DVR

Never miss a show again. Cox has a recording style for everyone. Learn how to set, access and manage your DVR recordings.

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Watch TV Online

It's easy to stream TV anytime, anywhere on your laptop or computer. Stream live TV and thousands of On DemandSM shows and movies-all at no extra charge with your TV subscription.

Using the Cox Contour app

The Contour app turns your phone or tablet into a portable TV. All you need is a TV subscription and your Cox User ID and password.

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Support videos

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TV support FAQs

Get a list of Cox remotes and instructions to program them. You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups.

 

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If you're having issues with your tv picture, you can reset your cable box or tv receiver through My Account.

 

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The Contour 2 remote can be programmed for TVs and audio devices, and pairs with Contour 2 receivers to enable aim-free control. Follow these steps to set up your new remote.

 

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Identify your Cox digital tv receiver, view diagrams, connections and installation guides.

 

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Read through some quick fixes for the Cox remote. You can also try our new interactive tool designed to help troubleshoot any kinks or hiccups.

 

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Watch TV your way

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Visit our support homepage anytime for assistance with your services, My Account, billing, installation and more.

Stream TV on the go

See how to watch your favorite shows anytime, anywhere with the Contour app.