moving cox homelife automation
Moving? Bring your smart home along.
how to move services
It's the easiest part of your move
Looking to move your Homelife Automation service? Just use our move tool or call 1-888-300-5121.
Get help transferring services from your old home to your new one.
Use the move tool or call us at 1-888-300-5121
You can uninstall your Homelife hub and devices, then bring them to your new place.
We'll get you set up
No need to worry about installing Homelife. We’ll send a professional technician to do it for you.
Call 1-888-300-5121 for help.
Kick back, relax and get ready for the same great service at your new smart home.
moving within your area
Stay close, stay secure
If you’re staying within the same Cox market, here’s some info to keep in mind when planning your move:
You must have high speed Internet connected at your new home before or during the same appointment as your Homelife installation
The move process for Homelife is essentially a new install. This could take about an hour to complete, but varies depending on the equipment being installed, the size of the home and other factors.
moving outside your area
Moving far, keeping your service
If you’re moving to a different Cox market, here’s some info to keep in mind when planning your move:
a. You must have high speed Internet connection at your new home before, or during the same appointment as, your Homelife installation
b. The move process for Homelife is essentially a new install. This might take around an hour to complete, but varies depending on the equipment being installed, the size of the home and other factors.
cancelling homelife service
Moving to a new area without Cox?
If you’re moving to an area that Cox doesn’t serve, you’ll need to cancel your Cox Homelife service and other Cox services. Here’s some important info to keep in mind:
See Cox Homelife service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice Information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html. Cox Homelife Service provided by Cox Advanced Services: Arizona, LLC - ALARM License No. 18141-0, ROC License No. 310876; Arkansas, LLC – License No. E 2014 0026/CMPY.0002278; California, LLC–Alarm License #7196 & Contractor’s License #992992; Connecticut, LLC–License #N/A; Florida, LLC–License No. EF20001232; Georgia, LLC–License: Bryan David Melancon #LVU406595; Idaho, LLC 024933; Iowa, LLC– License #C121646 & AC268; Louisiana, LLC–License F 2006; Nebraska, LLC–License #26512; Nevada, LLC dba Cox Homelife – License #78331; Ohio, LLC–License #53-18-1671; Oklahoma, LLC–License #2002; Rhode Island, LLC–License #9314; Kansas, LLC – Topeka License No. 109 & Wichita License No. 2015-36492; and Cox Advanced Services Virginia, LLC–DCJS License #11-7776; DPOR License # 2705164725. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.