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COX EASY CONNECT

Get connected at your convenience

Benefits of Easy Connect

Start enjoying your new services sooner with Easy Connect. It’s a simpler, more convenient approach to installation.

cox app download

Take control with a tap

There’s no need to call a hotline or visit a store. Download the Cox app for an easy way to pay bills, check data usage, get 24/7 support and more.

Download the Cox app today:

Download Cox App on the App Store icon in color Download Cox App From Google Play Store

Easy connect setup

How to install your gateway

Getting your wifi up and running with your new gateway device is easy. Start the setup right from your mobile device.

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Have you downloaded the Cox app? If not, let's do that now before we begin.

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With your Easy Connect kit, we provide everything needed to complete your install, including a coax cable, power cord, Ethernet cable, and your gateway device.

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In the Cox app, use your Cox user ID and password to sign-in.

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At the top of the Home tab, click the Start Easy Connect message to begin the onscreen instructions. An Easy Connect install takes about 10 to 30 minutes to complete. Oliver, our virtual assistant, is available to help with any questions along the way.

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Did you know that you can manage your new Wifi service? Download the Panoramic Wifi app for more information.

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Choose pickup or delivery

Your Easy Connect kit has everything you need to get up and running. We can ship your kit to you or you can pick it up at one of our stores.  

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Save time

No need to wait for a technician. With Easy Connect, you can set up your services anytime, anywhere in your home (we’ll provide tips on equipment placement).

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Reach out, we’ll be there

If you need anything during your installation, feel free to visit our support page, chat with us online or call tech support.  

COX EASY CONNECT SUPPORT PAGE

Make your installation even easier

Visit our Easy Connect support page where you can watch helpful self-installation videos.

 

Easy Connect FAQs

Easy Connect is a DIY way for you to install your Cox Services – created to be easier and more convenient for you.

Easy Connect lets you set up your new services at your convenience with our full support. Even better, it's totally free. Pro Connect requires you to schedule a technician to come to your home and install your services. Pro Connect also has a charge associated with this install experience.

TV, phone, Internet and some Homelife accessories can be installed with Easy Connect.

No. Easy Connect is totally free.  

Easy Connect allows you to install your new Cox Services whenever you want, anywhere in your home (we’ll provide tips for placing your equipment).  

No, we have other install options but we encourage all of our customers to use Easy Connect to have the simplest, most convenient installation possible.

If you run into any issues, you can visit the Easy Connect website to view helpful support videos, chat with us online, visit support forums or call tech support.  

The Easy Connect kit will have everything you need. You can also visit our support page to view helpful support videos.