• Shopping Cart
  • Contact Us
  • Select a Location
    Select a Location

    Current Location:

    Let us know the location you'd like to browse.

  • View Cart

Cox High-Speed
Internet Support

Get help and support for setting up or troubleshooting your Cox Internet service.



Internet Support

Having problems with your Internet connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign in, click the Reset button and get back browsing the Web.  ❭❭ Reset My Modem

Quick Links

Service Problems

Service Problems?

Service Appointments

Service Appointments

Live Chat

Chat Online

Service Locations

Service Locations

Ask a Question

Ask a Question

Tweet Us

Get Support

Cox Email Notification Regarding Linking Your Account

Notice to Cox Email Users


Step-by-Step Solutions

Guided help to troubleshoot and resolve many of the most common issues.

Set Up Cox Security Suite

Protect up to five devices with Cox Security Suite Plus powered by McAfee®.

Setting up Cox Email

Help troubleshooting sending or receiving Cox.net email on your iPhone, iPad or Android device.

Connecting a Device to WiFi

Learn how to connect your computer, tablet, or phone to WiFi in no time.

Internet Support Videos

Let us help you get the most out of your Cox services. Support videos offer solutions to the most commonly asked questions.


Connecting to WiFi Hotspots

Rebooting Your Modem


Cox Internet Security Plus

GigaBlast from Cox!

Education Center

Get started with new Cox services or learn about features of existing services.

Education Center ❭

In-Home Support

Review and manage upcoming in-home service appointments online

Manage Appointments ❭

Service Status

Check for service outages in your area or reset your Internet/TV boxes online.

Check Service Status ❭