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Cox High-Speed
Internet Support

Get help and support for setting up or troubleshooting your Cox Internet service.

 

 

Internet Support

Having problems with your Internet connection? Did you know that most Internet connectivity issues can be solved by using our Modem Reset tool? Just sign in, click the Reset button and get back browsing the Web.  ❭❭ Reset My Modem

Quick Links


Service Problems

Service Problems?

Service Appointments

Service Appointments

Chat Online

Chat Online

Service Locations

Service Locations

Ask a Question

Ask a Question

Give Us a Call

Give Us a Call

 

Step-by-Step Solutions

Guided help to troubleshoot and resolve many of the most common issues.

Set Up Cox Security Suite

Protect up to five devices with Cox Security Suite Plus powered by McAfee®.

Setting up Cox Email

Help troubleshooting sending or receiving Cox.net email on your iPhone, iPad or Android device.

Connecting a Device to WiFi

Learn how to connect your computer, tablet, or phone to WiFi in no time.

Internet Support Videos

Let us help you get the most out of your Cox services. Support videos offer solutions to the most commonly asked questions.

 

Connecting to WiFi Hotspots

Rebooting Your Modem

 

Cox Internet Security Plus

GigaBlast from Cox!

Welcome Center

New to Cox?  Start here to get the most out of your new services.     

Welcome Center ❭

In-Home Support

Review and manage upcoming in-home service appointments online

Manage Appointments ❭

Service Status

Check for service outages in your area or reset your Internet/TV boxes online.

Check Service Status ❭