cox complete care
It's our most advanced tech support yet
Get around-the-clock help for all your tech support needs for just $10 per month.
Already have Cox Complete Care? Contact us
Go beyond standard tech support
Receive expert help for your toughest tech issues. With Cox Complete Care, you’ll have access to online, over-the-phone and in-home support whenever you need it.
Our experts are here for you
Get the tech support you need, however and wherever you need it.
Remote assistance
Whether you’re at home or on the go, help is just a phone call or chat away.
We'll come to you
Our techs will repair damaged wires, replace worn-out outlets and identify bad connections.
Around-the-clock support
Get the technology answers you need anytime. We’re available online 24/7/365.
Testimonials
remote and in-home support
One plan, two types of coverage
Check out the features of our most advanced tech support service yet.
Advanced Tech Support
In-home tech visits
Get advanced tech support for only $10/mo.
Add Cox Complete Care to any Internet, TV or Bundle package during checkout.
Already have Complete Care? Call us for assistance. See contact info
Cox Complete Care FAQs
What does Cox Complete Care include?
Cox Complete Care provides expert support for:
You're also protected from costly in-home service calls to repair wiring.
I’m a Cox Complete Care subscriber and I’m having issues with my computer/connected devices, what number do I call for support?
Cox Complete Care customers should call our dedicated support line for all their support needs. See contact info
Can the Cox Complete Care technicians help me set up or troubleshoot my smart home hub?
Yes. Cox Complete Care provides set up assistance, configuration and troubleshooting for a wide range of home electronics including televisions, gaming systems and connected devices such as Amazon Echo and Google Home. Excludes support for Homelife services and equipment.
I may need a technician to visit my home to fix an issue with my Cox services. Does Cox Complete Care cover the cost of service calls?
Yes, with Cox Complete Care you are covered from the $75 trouble call service charge for Cox Video, Internet and Phone service, including Panoramic Wi-fi. Some exceptions apply.
Is there a minimum commitment?
You may be subject to a one-time $75 usage fee if you cancel Cox Complete Care within the first 90 days of service AND you have had a chargeable service call or an advanced tech support session within those first 90 days of service. If you have not utilized Cox Complete Care and cancel within the first 90 days of service, there is no usage fee.
Some exceptions apply. Taxes extra. Please refer to Cox Complete Care Terms.