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cox complete care

It's our most advanced tech support yet

Get around-the-clock help for all your tech support needs for just $10 per month.

Already have Cox Complete Care? Contact us

Go beyond standard tech support

Receive expert help for your toughest tech issues. With Cox Complete Care, you’ll have access to online, over-the-phone and in-home support whenever you need it.

Our experts are here for you

Get the tech support you need, however and wherever you need it.

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Remote assistance

Whether you’re at home or on the go, help is just a phone call or chat away.

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We'll come to you

Our techs will repair damaged wires, replace worn-out outlets and identify bad connections.

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Around-the-clock support

Get the technology answers you need anytime. We’re available online 24/7/365.


remote and in-home support

One plan, two types of coverage

Check out the features of our most advanced tech support service yet.

Advanced Tech Support

  • Get answers online or on the phone 24/7 for your connected devices, including Google Home and Amazon Alexa
  • Malware removal
  • Software installation and reconfiguration
  • General troubleshooting and technology education

In-home tech visits

  • You're covered for the $75 service call charge (some exceptions apply)
  • We'll repair and replace fittings, splitters and wiring
  • Techs can identify bad connections, unauthorized outlets and jacks
  • We'll verify modems, routers and other Cox equipment

Get advanced tech support for only $10/mo.

Add Cox Complete Care to any Internet, TV or Bundle package during checkout.

Already have Complete Care? Call us for assistance. See contact info

Cox Complete Care FAQs

What does Cox Complete Care include?

Cox Complete Care provides expert support for:

  • Virus and malware removal
  • PC cleanup
  • Troubleshooting
  • Operating system updates
  • Software installation and configuration
  • Network setup, configuration, and security
  • Connecting devices to your home network
  • Content backup and retrieval
  • Smart home appliances
  • TVs and gaming systems
  • Smart home hubs
  • Other wifi-connected devices

You're also protected from costly in-home service calls to repair wiring.

Yes. Cox Complete Care provides set up assistance, configuration and troubleshooting for a wide range of home electronics including televisions, gaming systems and connected devices such as Amazon Echo and Google Home. Excludes support for Homelife services and equipment.

Yes, with Cox Complete Care you are covered from the $75 trouble call service charge for Cox Video, Internet and Phone service, including Panoramic Wi-fi. Some exceptions apply.

You may be subject to a one-time $75 usage fee if you cancel Cox Complete Care within the first 90 days of service AND you have had a chargeable service call or an advanced tech support session within those first 90 days of service. If you have not utilized Cox Complete Care and cancel within the first 90 days of service, there is no usage fee.

Some exceptions apply. Taxes extra. Please refer to Cox Complete Care Terms.