Internet
Learn about Cox Hotspots
Learn about Cox Hotspots
Wifi where you need it
Wifi where you need it
Every internet plan comes with easy access to over 4M Cox Hotspots around the country. We’ll show you how to find nearby hotspots, get connected and surf the web with some extra security.
Cox Hotspots map
Cox Hotspots map
Find your nearest hotspot
Just type in your location to get started.
Connecting to Cox Hotspots
Connecting to Cox Hotspots
Hop online in a sec
Just connect to a hotspot like you would connect to any other wifi network.
Turn on wifi and search for networks
Select the CableWiFi or CoxWiFi wireless network
Launch your internet browser (if asked, choose Cox from the list of internet providers)
Sign in with your Cox User ID and password
Hotspot network safety tips
Hotspot network safety tips
A few pointers on safe surfing
Keep these tips in mind when connected to a Cox Hotspot to help protect your device from unexpected online threats. See here for even more ways to safeguard your devices.
Keep things secure
Keep things secure
When browsing the web, look out for the lock icon and the word “Secure” in the address bar to verify it’s a safe website. Also, keeping your devices and apps updated can help protect you from harmful online activity.
Take extra precautions
Take extra precautions
When connected to public wifi, it’s best to turn off any auto-connect wifi settings, skip logging in to sites with passwords, disable printer or device sharing and avoid inputting any personal information or credit card numbers.
Watch out for scams
Watch out for scams
If you see another network pop up with a similar name, don’t join—it’s likely a hacker attempt to steal personal information from your device.
Use Enhanced Wifi for more security
Use Enhanced Wifi for more security
Enhanced Wifi uses the 802.1x certified industry standard to connect to wifi hotspots. Devices enabled with 802.1x and connected to a 802.1x SSID are even more secure and encrypts traffic to keep data protected. The Cox 802.1x-enabled SSID is “COX” (may require additional downloadable certificate).
Cox Hotspots FAQs
Cox Hotspots FAQs
Do I need a wifi hotspot device to connect to the Nationwide network?
Do I need a wifi hotspot device to connect to the Nationwide network?
No, you do not need a dedicated wifi hotspot device to connect to the Cox nationwide network. Existing customers can simply download the Cox app, enter your user and password once and connect to any of Cox’s nationwide hotspots.
How do I find hotspots in my area?
How do I find hotspots in my area?
You can find hotspots by looking at the Cox app or by going to our Cox Hotspots map.
How do I connect to a hotspot?
How do I connect to a hotspot?
Connecting to a hotspot on your mobile device is as easy as searching for a hotspot named "Cox Wifi" or "Cable Wifi" – once your device connects you can open your browser and you will be directed to a login page to use your Cox user ID and password. You only have to do this once every 2 years on your device. After your initial login, your device will connect automatically to any Cox/Cable wifi that is in range.
Does Cox have portable wifi devices?
Does Cox have portable wifi devices?
No, Cox does not require dedicated portable wifi devices to connect to the Cox nationwide network.
Does Cox have wireless hotspot plans?
Does Cox have wireless hotspot plans?
Cox does not offer a dedicated portable wifi hotspot plan. Cox provides access to more than 4 million wifi hotspots across the nation for all Cox Internet customers at no additional charge. You can find your nearest hotspot by going to our Cox Hotspots map.
Related internet topics
Related internet topics
Looking for more?
Looking for more?
Set up home hotspots
Set up home hotspots
Share your home wifi with guests without having to share your password.
How to turn hotspots on/off
How to turn hotspots on/off
The Cox Hotspots feature is auto-enabled, but you can turn it on/off at any time.
Learn about CableWifi®
Learn about CableWifi®
Cox Hotspot users also have access to CableWifi networks.
Wifi security guide
Wifi security guide
Ensure your network is secure, manage passwords & more.
Is public wifi safe?
Is public wifi safe?
Learn the risks and safety best practices when accessing public wifi.
Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.