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Cox.net Email Transitioning to Yahoo

To ensure the best email experience possible for our customers, we have decided to transition the email service and support of your cox.net email to Yahoo Mail. This transition lets you keep your email address, messages, folders, calendar, and contacts. After the move, Yahoo Mail will become your email provider and Cox will no longer manage or support your email services.

The transition to Yahoo Mail will not impact any of your other services with Cox.

If you are using your cox.net email address and password for your Cox My Account information, that information will remain the same unless you change it. It will not be updated with the new password created on Yahoo.
If you would like to make changes to your Cox My Account information, refer to Changing Your Password on Cox.com.

We realize how important your cox.net email address is to you and have carefully selected Yahoo Mail because we believe they are a trusted provider that will continue to offer the advanced support and enhanced protection for your email account that you've had at Cox. We will work with Yahoo to provide a seamless transition for our cox.net email customers. Be sure to review Yahoo’s Terms of Service and Privacy Policy, which will govern your email account after the move.

You will keep your email address, including @cox.net, messages, folders, calendar, and contacts.
All your cox.net email content will automatically be transitioned over to Yahoo Mail.
Once the transition is complete for each cox.net email address, you will be directed to Yahoo to accept the Terms of Service and Privacy Policy, or you will receive an email providing instructions about accepting Yahoo’s Terms of Service and completing this transition.
If you have 2-step authentication for your Cox.net email or would like to implement this feature, it can be reestablished or set-up after your account is transitioned.
There is no cost to continue to use the cox.net email address we are transitioning to Yahoo Mail.

Note: There are other plans with additional features available for a fee through Yahoo.
Cox will no longer manage or support any email services.

Note: If you are experiencing issues with your email before the transition, contact Cox for support. After the transition, you should reach out to Yahoo directly.
Yahoo Mail will help you stay connected by protecting your inbox with robust convenient security options including the following features:
- Up to 1,000 GB of free storage
- Two-Step Verification - To help prevent others from accessing your information.
- Option to add an Account Recovery Email and Phone Number - You can always access your account.
- Accessibility features - Includes high-contrast themes, dynamic text resizing, and VoiceOver screen reader compatibility.

If you choose not to transition and do not accept Yahoo’s Terms of Service and / or Privacy Policy and would like to retain your content, you will need to move your data to another service provider or download the desired material before your transition date. There are free and paid software options available to help you archive your email content. See Transferring Cox Email Content to Another Email Provider.

After your email has transitioned you will not be able to send or receive email until you log into Yahoo Mail and accept the Terms of Service and the Yahoo Privacy Policy.

The offer to accept Yahoo’s Terms of Service and Privacy Policy will be available for 365 days from the date of your transition notification email or redirect. Yahoo also reserves the right to permanently deactivate accounts for extended inactivity. For more information, see Reasons Yahoo deactivates or deletes an account.

Note: Email data will be encrypted through the transition to Yahoo and will only be released after acceptance of Yahoo's Terms of Service and Privacy Policy.

Use the options below to learn more about what to expect before and after the transition.

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