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CableWiFi® Service


CableWiFi® is a wireless network created through a collaboration of U.S. Cable and Internet Service Providers including Cox Communications, Optimum, Spectrum, and XFINITY. It allows each other’s eligible Internet customers free access to a collective network of more than four million WiFi hotspots across the nation.

  • Cox customers can take their Cox Internet with them when they leave home.
  • CableWiFi provides fast, wireless, on-the-go Internet connectivity for a customer’s tablet, smartphone, or other Wi-Fi® enabled device.
  • Customers have access to more than four million hotspots which allows them to save on their wireless data plan.


Check the Cox Coverage Map to see the latest CableWiFi hotspot locations available to Cox Internet customers. It also includes Cox WiFi hotspot locations. Both Cox WiFi and CableWiFi are WiFi hotspot networks available to Cox Internet customers. Cox WiFi is only available in select Cox service areas, whereas CableWiFi is available in cities across the nation.


Cox customers must subscribe to a Cox Internet package to use the CableWiFi wireless network. See www.CableWiFi.com for more information.


To access and use CableWiFi, see Signing In to Cox Hotspots. You can connect to hotspots using the following types of WiFi devices.

  • Laptops using Windows or Mac operating systems
  • Tablets using iOS, Android, or Windows 8 operating systems
  • Smartphones using iOS, Android, Windows 8, or Blackberry operating systems

See www.CableWiFi.com for more information and to view the coverage map.

Additional Questions and Answers

View frequently asked questions related to the following topics for CableWiFi service. If you have additional questions, you can contact us.


Is the CableWiFi network secure?

CableWiFi service operators make reasonable efforts to ensure a secure service, but since the service is provided wirelessly, we strongly recommend you install the appropriate anti-virus and malware detection software on any devices using CableWiFi. In addition, make sure your operating system firewall is turned on to provide additional protection. Cox cannot guarantee absolute security through CableWiFi.

What are the download speeds of CableWiFi?

Each participating CableWiFi operator is responsible for determining the speeds offered on its WiFi network.

How many devices can I use to access CableWiFi?

With CableWiFi, three devices can be attached at the same time per user ID and ten per account.

Are there time or bandwidth limits when using CableWiFi?

There are currently no time or bandwidth restrictions for eligible subscribers.

How can I get support for CableWiFi?

For CableWiFi support, go to www.cablewifi.com and select your Internet provider.

Access and Use 

If I am a Cox customer and see both the Cox WiFi and the CableWiFi network names, which one should I use?

Cox customers are encouraged to select Cox WiFi.

Will I have to sign in with my Cox User ID and Password each time I access CableWiFi from a participating service provider?

You are required to sign in the first time you visit each individual CableWiFi operator, but your device is recognized by their networks for a period of two years.

For your security, you are asked to sign in again to verify your username and password at least once every two years per CableWiFi operator, or if you access CableWiFi on a different device.

How do I disconnect my device from the CableWiFi network?

Use the following steps to disconnect from the CableWiFi network.

  1. Access the list of Available networks used to connect.
  2. Select CableWiFi.
  3. Disconnect.

Details may vary depending on the type of device you are using, so consult the device manufacturer for more information.

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