A wired Ethernet connection always provides the fastest speeds. However, in today's wireless world, optimizing your in-home WiFi to achieve the best speeds and connectivity is essential. Use the following recommendations to improve your WiFi.
Need more help with your WiFi connection? Visit our In-Home WiFi Support page or our Homeowner's Guide to Improving WiFi.
A wired Ethernet connection always provides the fastest speeds. However, in today's wireless world, optimizing your in-home WiFi to achieve the best speeds and connectivity is essential. Use the following recommendations to improve your WiFi.
Place your WiFi modem, wireless extender, or router in a central location in your home, away from interference from metal objects, mirrors, microwaves, and cordless phones. For example, an optimal location may be on the second floor of your home, keeping the WiFi equipment high and unobstructed.
A secure in-home WiFi network can prevent others from connecting to your WiFi, stealing bandwidth and data, and reducing internet speeds. The recommended setting is WiFi Protected Access II (WPA2), the best security available. WPA2 is required for 802.11n and 802.11ac WiFi standards. Although modems do not automatically come with firewalls, you can download firewall software to your connected devices. For more information about securing your WiFi network, refer to Ways to Secure Your Wireless Network.
Note: Cox Panoramic WiFi Modems are pre-configured with WiFi and security settings.
Slow speeds can be the result of having an older modem. Make sure you have the right equipment by checking Cox Certified Cable Modems. Below are some recommendations to improve your experience.
Topic | Suggestions |
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Choosing the right modem or gateway |
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Dual-band WiFi modems and routers | The primary differences between the 2.4 and 5 GHz wireless frequencies are range (distance) and bandwidth (speed).
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Internet devices | Are your internet devices a few years old? As wireless technology advances, the speed and wireless performance of new devices continue to improve. Using older technology, such as a laptop, tablet, or other devices, can slow down the performance of all the devices on your network. |
Panoramic Wifi pods pair with a Panoramic Wifi gateway and are controlled from the Cox Panoramic Wifi app to create a mesh WiFi network. Mesh WiFi networks are designed to increase WiFi coverage but not increase speeds. Pods help eliminate dead spots where WiFi coverage drops or is weak to improve your online experience. To learn more, refer to Understanding Panoramic Wifi Pods.
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