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Catch up in crystal-clear fashion


Take your life off hold

Voicemail from Cox Voice

Check your voicemail everywhere, read messages between meetings and get messages from friends when you’re on the line. You don’t have time to wait for messages. And now, you don’t need to.

Mobile phone with Cox Voice voicemail phone transcript on screen

With Cox Voice, you can:

  • Record messages up to 3 minutes long

  • Save messages for up to 31 days

  • Hold up to 45 minutes of voicemail box storage
  • Have messages emailed to your inbox as either audio files or written transcripts

  • Check your voicemail online using Voice Tools or the Voice Everywhere app

Activate your Voicemail

  1. Dial your Cox Voice phone number, then dial *298. (If you’ve enabled Nomorobo, just dial the star code. Don’t dial your phone number first.)

  2. Select 1 for English or 2 for Spanish

  3. Set a 4-8-digit PIN for your account

  4. Enter your new PIN and press #

  5. Record your name

  6. Create a custom recording or select the default greeting
Mobile phone with Cox Voice voicemail call log with transcript on the screen

Activate Readable Voicemail

  1. Log into Voice Tools

  2. Select Settings

  3. Select Voicemail

  4. Click the white circle to the right of “Readable Voicemail” to enable it

  5. Click the white circle to the right of “Voicemail notification” to enable it

  6. Enter the email address where you’d like voicemail messages sent and select the desired notification. (Options: Audio Message, Transcript or Both)

  7. Select “Add” and repeat this up to 4 times for a total of up to 5 email addresses

  8. Select “Save”
Mobile phone with Cox Voice voicemail settings on the screen

Voicemail in our App

Read voicemail messages and listen on the go with the Cox Voice Everywhere app. So even when you miss a call, you’ll never miss a message.

*iOS 10.0 or later

*Android 6.0 & later

See Cox Digital Telephone service details. See important Cox Digital Telephone Power Outage usage information. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.