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Parental Controls

We make it easy for you to protect your kids from specific channels or programming.

  • Cox Tv
  • Contour
  • New Contour
  • Access Parental Controls
    • Display Settings
    • Display more settings for all settings option
    Establishing your Parental Control PIN
    • Highlight Parental Controls Then either:
      Highlight Change PIN
      1. Enter your previously set-up PIN, default PIN is 0000.
      2. Set up new PIN. You will enter 4-digit PIN twice.

      OR

      Display Initial PIN Setup
      1. Display status list.
      2. Display Locking Status Options.
      3. Highlight Change PIN
      4. Push Select
      5. Push A and set up a PIN. You will enter 4-digit PIN twice.
    Important Information

    Once you unlock a channel or program, ALL blocked channels and programs are unlocked until you:

    Power receiver off, then on again

    OR

    Manually turn Parental Controls back on:

    1. Select Settings.
    2. Select Turn on Parental Controls.
    3. Enter PIN. After you enter your PIN, all blocks will be restored.
    Customize Parental Control Settings

    Depending on box type, you may need to do these steps first:

    • Display Settings
      • Display more settings for all settings options
      • Highlight Parental Controls
      • Display status list

    Next, follow these steps:

    • Highlight a category such as Locked Channels or Locked Ratings
    • Display category options
    • Highlight an option
    • Select the option to lock or unlock
    Activate Parental Control Settings
    • Display Settings
    • Highlight Active Parental Controls
    • Press Select and enter your PIN
    • Accept a confirmation
    Cox TV
    Create a Purchase PIN
    • Display Settings
    • Display more settings for all settings options
    • Highlight Purchasing
    • Display status/option list

    EITHER

    • Select Locking Status
      • Highlight Enable
      • Select Enable and enter your PIN
        Depending on box type: or to accept confirmation

    OR

    • Display Locking Status Options
      • Highlight On
      • Set up a PIN, Enter 4-digit PIN number twice
        Depending on box type: or to accept confirmation

    Previously set up PINs will remain the same. If you have not previously set up a PIN, there may be a default PIN of 0000.

  • Access Parental Controls
    • Display Settings
    Establishing your Parental Control PIN
    • Highlight Parental Controls
    • Set Parental Control PIN
    • Set PIN
      Follow the on-screen instructions to set your Parental Control PIN.
    Customize Parental Control Settings
    • Display Settings
    • Highlight Parental Controls and select Parental Locks
    • Highlight a category such as Locked Channels or Locked Ratings
    • Display category options
    • Highlight an option
    • Select the option to lock or unlock
    Activate Parental Control Settings
    • Display Settings
    • Highlight Active Parental Controls
    • Display category options
    • Select Parental Locks
    • Select On in Locking Status menu
    • Press and enter your PIN
    Cox TV
    Important Information

    Once you unlock a channel or program, ALL blocked channels and programs are unlocked until you:

    Power receiver off, then on again

    OR

    Manually turn Parental Controls back on:

    1. Select Settings
    2. Select Parental Controls
    3. Select Parental Locks
    4. Select On and enter PIN. After you enter your PIN, all blocks will be restored.

    You can also set up a Purchase PIN that will allow you to control access to On DemandSM and Pay-Per-View. To set up a Purchase PIN, select Set Purchase PIN from the Parental Controls Menu. Previously set up PINs will remain the same. If you have not previously set up a PIN, there may be a default PIN of 0000.

  • Parental Controls allow you to limit the content viewable on your TV, including live TV, On DemandSM and recorded programs. Parental Controls let you restrict access to content based on TV/Movie Ratings, Channels, Titles and Services. You can also select days and times to “lock” access to your TV.

    This section provides details on how to set up your Parental Controls Locks PIN and turn Parental Controls on or off using the New Contour’s On-Screen Guide.

    Setting PINs in Parental Controls
    1. Press the Contour button on your remote control. Using the Right Arrow button, scroll over to highlight Settings. Press the OK button.

      New Countour: Step 1
    2. Use the Down Arrow button to highlight Parental Controls. Press OK.

      Use the Down Arrow button to highlight Parental Control PIN. Press OK to select On.

      New Countour: Step 2
    3. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm.

      New Countour: Step 4
    4. Press the Exit key to return to regular TV viewing.

      New Countour: Step 4

    Previously set up PINs will remain the same. If you have not previously set up a PIN, there may be a default PIN of 0000.

See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. See important Cox Digital Telephone Power Outage usage information. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
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