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Activating Cox Secure Online Backup

Last Updated: Tue, 26 Aug 2014 > Related Articles

9 rated this

Summary

Learn how to activate Cox Secure Online Backup through Internet Tools.

Solution

To activate Cox Secure Online Backup, complete the following steps.
 

Mac OS X 10.7 is currently not compatible with the software client.

1
Visit Internet Tools at myaccount.cox.net.

Result: The Internet Tools page displays.
2

Enter User ID and Password, then click Sign In.


Note: If you do not remember your password, click the Forgot User ID / Password? link.
 

highlights Internet Tools sign in

3

Under My Account located on the left navigation bar, click Secure Online Backup.


Result: The Secure Online Backup page displays. 

4

To initiate the activation process, click the Activate Now button.


Note: Above the Activate Now button, you are provided the Service Tier level (Package Name) and related Storage Space allotment associated (X GB) information.
 

highlights Activate Now


Result: The Terms and Conditions page displays.

5

To accept the Terms and Conditions, check the I have read and accepted the Terms of Conditions of Service box, then click the Activate button.


Note: The minimum system requirements for Cox Secure Online Backup are Internet Explorer 7.0 and higher, Firefox 3.0 and higher, and Safari 3.0 and higher, and Javascript.
 

highlights checkbox, Activate


Result: The Activation Confirmation page displays to confirm the activation is complete.

6

Once activation is successful, click the Continue button.


Note: To return to the Internet Tools page, click the Back button.


Result: The Cox Secure Online Backup Home page displays.
 

7

You can now install the Cox Secure Online Backup for Windows and Cox Drag & Drop Backup applications.


Click Download to continue.
 

highlights Download


Result: The File Download - Security Warning box displays.

8

Click Run.
 

highlights Run


Result: The applications download. Once complete, the Cox Secure Online Backup for Windows window displays.

9

Click Next.
 

highlights Next


Result: The Software License Agreement window displays.

10

To accept the Software License Agreement, click I Agree.


Result: The Choose Destination for Installation window displays.

11

Choose the destination folder, then click Next.


Note: Use the default Program Files folder as shown.
 

highlights Next


Result: The Start Installation window displays.

12

To start the installation, click Next.
 

highlights Next


Result: The Cox Secure Online Backup for Windows - Overview - Drag and Drop Files to Cox window displays.

13

Click Next.


Note: To bypass the overview and go directly to the Online Backup window, click the Open Secure Backup button.
 

highlights Next


Result: The Cox Secure Online Backup for Windows - Overview - Automatically Backup Files window displays.

14

Click Next.


Note: To bypass the overview and go directly to the Online Backup window, click the Open Secure Backup button.
 

highlights Next


Result: The Cox Secure Online Backup for Windows - Overview - Enjoy! page displays.

15

Click Finish.
 

highlights Finish


Result: The Installation Successful window displays.

16

Click Close to close the Installation Successful confirmation window.
 

highlights Close


Result: The Install Cox Secure Online Backup for Windows restart window displays.

17

Click Yes.


Note: An immediate system restart is not a requirement. However, changes will not take effect until after the system been restarted.
 


Result: The applications are now installed and ready for you to use.


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