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The Internet should add convenience, not headaches. From step-by-step instructions to helpful tips, we'll help you install your equipment, troubleshoot problems, and get the most out of your online experience – minus the migraine.

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Activating Cloud Drive

Last Updated: Wed, 12 Nov 2014 > Related Articles

13 rated this


Learn how to activate Cloud Drive through Internet Tools.


To activate Cloud Drive, complete the following steps.

For additional support, refer to Cloud Drive.

Visit drive.cox.com.

Result: The Internet Tools Sign In page displays.


Enter User ID and Password, then click Sign In.

Note: If you do not remember your password, click the Forgot User ID / Password? link.

highlights Internet Tools sign in


To accept the Terms & Conditions, check the I have read and agreed to the terms of conditions box, then click the I Accept button.


  • Above the Terms & Conditions section, you are provided the Service Tier level (Package Name) and related Storage Space allotment associated (X GB) information.
  • The minimum system requirements for Cloud Drive are Internet Explorer 7.0 and higher, Firefox 3.0 and higher, and Safari 3.0 and higher, and Javascript.

highlights Activate Now

Result: An activation In Progress page displays.


To receive a download link for the Cloud Drive mobile application, you may input your mobile phone number in the field provided, then click Send me the link via SMS, or click No, Thanks to bypass this step.

highlights checkbox, Activate

Result: The Cloud Drive Home page displays to confirm the activation is complete.


You can now install the Cloud Drive and Drag & Drop Backup applications.

Click Download software to continue.

 software download options

Result: The Cloud Drive Software page displays.


Click Download to begin the download and installation process for an application.

Note: You may scroll down on this page to view additional applications for other operating systems.

highlights Download

Result: The File Download prompt displays.


Click Run.

highlights Run

Result: The application downloads. Once complete, the Cloud Drive End-User Agreements window displays.


To accept the License Agreement and Terms of Use, check the box, and then click the Install button.

highlights Next

Result: The Welcome to Cloud Drive Setup! window displays.


Click Next.

highlights Next

Result: The Choose Destination for Installation window displays.


Choose the destination folder, then click Next.

Note: Use the default Program Files folder as shown.

highlights Next

Result: The Ready to Install Cloud Drive window displays.


To start the installation, click Install.

highlights Next

Result: The Installing Cloud Drive Status window displays. Once complete, the Installation Complete! window displays.


Click Next.

highlights Next

Result: The Cloud Drive Sign In window displays.


Enter User ID and Password, then click Sign In.

highlights Finish

Result: The Cloud Drive Welcome page displays.


Click Next.

highlights Close

Result: The Name This Computer window displays.


Enter your Computer Name, then click Next.

Result: The Backup Selection window displays.

Choose folders to backup by placing a check in the appropriate box, or click View All Folders to see more selection options. Click Next.

choose folders

Result: The Cloud Drive Setup Complete window displays.
Click Finish.

setup complete

Result: The Cloud Drive desktop application is now installed and ready for you to use.


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