Internet Support – Cox Email Help Articles

Learn how to use Cox Email features, settings, and more.

Learn how to personalize Cox Email options in the Settings menu, such as basic settings, the inbox, external accounts, contacts, and others.

Reactivating an Inactive Cox Email Account Reactivating an Inactive Cox Email Account

Learn how to reactivate a Cox Email account that has been locked due to inactivity.

Cox Email Creation Policy Cox Email Creation Policy

View the Cox Email Creation Policy for Cox Internet customers.

Managing Messages in Cox Email Managing Messages in Cox Email

Learn how to manage your email using Cox Email, including how to create, delete, sort, move, print, and save messages.

Protecting Yourself From Spam Protecting Yourself From Spam

Learn more information on spam and anti-spam resources.

Cox Email Cox Email

Learn about the features of Cox Email service.

Forwarding Spam, Phishing, or Virus Email as an Attachment Forwarding Spam, Phishing, or Virus Email as an Attachment

Learn the steps to report abuse by forwarding an email as an attachment using Cox Email, Apple Mail, and Microsoft Outlook.

Notice to Cox Email Users to Link Accounts Notice to Cox Email Users to Link Accounts

As part of our ongoing updates to Cox Email, we're notifying a small number of Cox Email users to contact us to link their mailboxes to their Cox High... read more

Disconnect or Cancel Service Disconnect or Cancel Service

View details about disconnecting or canceling service including what happens with your bill, how to return your equipment, backing up Cox Email conten... read more

Cox Postmaster Administration Cox Postmaster Administration

Welcome to Cox Postmaster, where email administrators learn how to improve their email deliverability and troubleshoot email issues.

Accessing Cox.com While Traveling Abroad Accessing Cox.com While Traveling Abroad

Contact us so we can enable your device to be able to sign in to Cox.com or access Cox Email when you're traveling out of the country.

Email Client Update for Cox Email Customers Email Client Update for Cox Email Customers

Learn how to update your email client or operating system to a newer version that supports Transport Layer Security 1.2 (TLS).

Deleting a Cox Email Address Deleting a Cox Email Address

Use this process to delete a Cox Email address on Cox.com.

Setting Up an Email Account in Windows Setting Up an Email Account in Windows

Learn how to set up a Cox Email account in Windows with Outlook, Mail, or Mozilla Thunderbird.

Setting Up Your Cox Email Account on Android or iOS Devices Setting Up Your Cox Email Account on Android or iOS Devices

Learn to set up a Cox Email account on an Android or iOS mobile device.

Managing the Calendar in Cox Email Managing the Calendar in Cox Email

Learn how to view your calendar, manage your appointments, and more in Cox Email.

Managing Contacts and Distribution Lists in Cox Email Managing Contacts and Distribution Lists in Cox Email

Learn how to manage your contacts and distribution lists in Cox Email.

Updating Email Client Settings To Protect Your Information Updating Email Client Settings To Protect Your Information

Learn why Cox requires secure email port settings to access your Cox Email account from an email client program, and how to update your email client s... read more

Reporting Spam, Phishing, and Virus Abuse Reporting Spam, Phishing, and Virus Abuse

Learn about the different types of abuse including spam, phishing, and viruses and how to report these to the appropriate contacts.

Anti-Virus Resources Anti-Virus Resources

Learn about anti-virus resources and other ways to protect from viruses.

Internet Ports Blocked or Restricted by Cox Internet Ports Blocked or Restricted by Cox

Learn why Cox blocks or restricts certain ports to help protect you and other internet users.

Changing Email Server Settings for Android Changing Email Server Settings for Android

Learn how to update your port settings in the Android Mail app.

Email Server Settings Email Server Settings

See the IMAP, POP, and SMTP settings used to send and receive Cox Business Email or Cox Email on your computer and mobile devices.

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