Cox continues to support existing customers with Cox Email; however, we no longer offer the ability for new and existing Cox Internet customers to create new Cox Email accounts.
Get the most from Cox Email with the following information.
To access the new Cox Email platform at myemail.cox.net, use one of the following browsers on a computer or mobile device.
|Google Chrome||Current and previous version|
|Internet Explorer||10 or higher|
|Microsoft Edge||13 or higher|
|Mozilla Firefox||Current and previous version|
|Safari||10.01 & 10.03 on macOS|
|Android Smartphone||Chrome on Android 4.1 or higher|
|Android Tablet||Chrome on Android 4.1 or higher|
|Apple iPad||Safari on iOS 9 or higher|
|Apple iPhone||Safari on iOS 9 or higher|
Your Cox Email account is also compatible with email client programs when using the correct Email Server Settings. To use an email client with your Cox Email, Cox recommends that you use the latest versions. The table below provides an overview and support links.
|System||Version and Support|
|Recommended email client versions for desktop and laptop computers|
|Recommended mobile operating system versions for phones and tablets|
Use the following steps to sign in to your Cox Email account.
When you receive an email from the Cox Postmaster, it often includes an error message and instructions to learn more at postmaster.cox.net. The Cox Postmaster website contains errror explanations and other information affecting Cox Email. Below is a list of file types that cannot be sent on our simple mail transfer protocol (SMTP) server.
.shb, .shs, .vbe, .vbs, .wsc, .wsf, .wsh, .pif, .msc, .msi, .msp, .reg, .sct, .bat, .chm, .isp, .cpl, .js, .jse, .scr, .exe