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Using Cox Email

As of August 15, 2019, Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.

Get the most from Cox Email with the following information.

Compatible Browsers

To access the new Cox Email platform at myemail.cox.net, use one of the following browsers on a computer or mobile device.

Desktop Browsers

Desktop Browser Version
Google Chrome Current and previous version
Internet Explorer 10 or higher
Microsoft Edge 13 or higher
Mozilla Firefox Current and previous version
Safari 10.01 & 10.03 on macOS

Mobile Browsers

Mobile Device Browser
Android Smartphone Chrome on Android 4.1 or higher
Android Tablet Chrome on Android 4.1 or higher
Apple iPad Safari on iOS 9 or higher
Apple iPhone Safari on iOS 9 or higher

Compatible Email Clients

Your Cox Email account is also compatible with email client programs when using the correct Email Server Settings. To use an email client with your Cox Email, Cox recommends that you use the latest versions. The table below provides an overview and support links.

System Version and Support
Recommended email client versions for desktop and laptop computers
Recommended mobile operating system versions for phones and tablets

Accessing the Cox Email Inbox

Use the following steps to sign in to your Cox Email account.

  1. Go to myemail.cox.net.
  2. Enter your User ID and Password.
  3. Click Sign In.

    Result: Your Inbox displays in the following format.

Cox Email Inbox

Cox Postmaster

When you receive an email from the Cox Postmaster, it often includes an error message and instructions to learn more at postmaster.cox.net. The Cox Postmaster website contains errror explanations and other information affecting Cox Email. Below is a list of file types that cannot be sent on our simple mail transfer protocol (SMTP) server.

.shb, .shs, .vbe, .vbs, .wsc, .wsf, .wsh, .pif, .msc, .msi, .msp, .reg, .sct, .bat, .chm, .isp, .cpl, .js, .jse, .scr, .exe

Use the following links to learn about more about the Cox Email experience.

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