Internet Support – Internet Security Help

Protecting Yourself From Spam Protecting Yourself From Spam

Learn more information on spam and anti-spam resources.

Ways to Secure Your Wireless Network Ways to Secure Your Wireless Network

Learn more about recommendations and suggestions to secure your in-home WiFi network. View a list of manufacturers and their support websites where yo... read more

WPA Vulnerability WPA Vulnerability

A vulnerability has been discovered in the WPA protocol that allows hackers to access WiFi networks.

Peer-to-Peer Networks Information Peer-to-Peer Networks Information

Learn more about the different types and uses for peer-to-peer (P2P) networks.

About Fake Cox Emails About Fake Cox Emails

Learn about emails that falsely claim to come from Cox. This kind of scam is also known as phishing.

Adware and Spyware Information for Windows Adware and Spyware Information for Windows

Learn more about adware and spyware for computers running Windows operating systems.

Understanding Botnets Understanding Botnets

Learn how bots and botnets affect cyber crime.

Legal Demands and Claims of Film Copyright Infringement Legal Demands and Claims of Film Copyright Infringement

Learn about the legal demands and implications concerning the sharing of peer-to-peer media files via the internet.

Scareware and Fake Anti-Virus Software Information Scareware and Fake Anti-Virus Software Information

Learn about Scareware and fake anti-virus software for Windows computers.

Encrypting Your Keystrokes Encrypting Your Keystrokes

Learn about key logging and how to protect yourself from hacking.

Protecting Yourself Against Identity Theft Protecting Yourself Against Identity Theft

Learn to protect yourself from identity theft with this helpful information.

Forwarding Spam, Phishing, or Virus Email as an Attachment Forwarding Spam, Phishing, or Virus Email as an Attachment

Learn the steps to report abuse by forwarding an email as an attachment using Cox Email, Apple Mail, and Microsoft Outlook.

Zeus Malware Virus Information and Tips for Removal Zeus Malware Virus Information and Tips for Removal

Learn more about the Zeus malware virus and how to remove it.

Anti-Virus Resources Anti-Virus Resources

Learn about anti-virus resources and other ways to protect from viruses.

Troubleshooting Cox Security Suite Plus Powered by McAfee® Troubleshooting Cox Security Suite Plus Powered by McAfee®

Learn about the technical support options for Cox Security Suite Plus powered by McAfee®.

About Malware and Viruses About Malware and Viruses

You've received an email notification from the Cox Customer Safety team regarding a potential malware or virus infection. Learn how to resolve the iss... read more

Reporting Spam, Phishing, and Virus Abuse Reporting Spam, Phishing, and Virus Abuse

Learn about the different types of abuse including spam, phishing, and viruses and how to report these to the appropriate contacts.

Tips to Secure Your Cox Account Tips to Secure Your Cox Account

Learn the steps taken to secure a compromised Cox.com account.

Internet security support

What do you need help with?

Internet support videos