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Managing Your In-Home Network With My WiFi

My WiFi provides a comprehensive view into your Cox in-home WiFi network. As a primary account holder, you can manage your home and guest networks through My Account on Cox.com at www.cox.com/mywifi and via the Cox Connect mobile app.

My WiFi Eligibility

You must subscribe to Cox High Speed Internet service, use your primary user ID and password for your Cox.com account, and have one of the following WiFi modems or devices to access My WiFi via Cox.com or the Cox Connect app.

  • Arris DG2460 (Dual Band WiFi)
  • Arris TG2472 (Panoramic WiFi Modem, Dual Band WiFi)
  • Arris TG1682 (Panoramic Wifi Gateway, Dual Band WiFi)

    Note: Eligible for Panoramic Wifi App and Pods.
  • Cisco DPC3825 (Single Band WiFi)
  • Cisco DPQ3925 (Internet and Telephone Modem)
  • Technicolor CGM4141 (DOCSIS 3.1 Panoramic Wifi Gateway, Dual Band WiFi)

    Note: Eligible for Panoramic Wifi App and Pods.
  • Ubee DDW365 (Single Band WiFi)
  • Ubee DDW366 (Dual Band WiFi)
  • Ubee DVW326 (Internet and Telephone Modem)

Accessing My WiFi

To access My WiFi from Cox.com, complete the following.


Click My Account at the top of the homepage.


Sign in with your primary User ID and Password.

Note: If you can't remember your password, click the Forgot Password? link under the Sign In button.


From My Account, in the My Internet section, click the My WiFi icon.

image of My WiFi icon

Result: The My WiFi home page displays the Internet Info tab.

image of the MyWiFi Home Page

Click on a topic below to learn how to perform that function in My WiFi.

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