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Managing Your In-Home Network With My Wifi

My WiFi provides a comprehensive view into your Cox in-home WiFi network. As a primary account holder, you can manage your home and guest networks through My Account on Cox.com at www.cox.com/mywifi.

My Wifi

You must subscribe to Cox Internet service, use your primary user ID and password for your Cox.com account, and have one of the following WiFi modems or devices to access My WiFi via Cox.com.

  • Arris DG2460
  • Arris TG2472
  • Arris TG1682

    Note: If you sign in to My WiFi and are redirected to the Panoramic Wifi web portal at wifi.cox.com, then refer to Panoramic Wifi App, Web Portal, and Pods more information on managing your WiFi network.
  • Cisco DPC3825
  • Cisco DPQ3925
  • Ubee DDW365
  • Ubee DDW366
  • Ubee DVW326

Panoramic Wifi Web Portal

The following gateways will direct you to the Panoramic Wifi web portal at wifi.cox.com. For more details about the Panoramic Wifi web portal, refer to Panoramic Wifi App, Web Portal, and Pods .

  • Arris TG1682

    Note: Some Arris TG1682 models are not compatible with the Panoramic Wifi web portal. If you sign into My WiFi and it displays the My WiFi portal instead, then continue to the links below to manage your in-home WiFi network.
  • Technicolor CGM4141
  • Technicolor CGM4331

Accessing My Wifi

  1. To access My WiFi from Cox.com, complete the following.
  2. From the Cox.com homepage, click Sign In My Account.
  3. Enter your User ID and Password.

    Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

  4. From My Account, in the Internet section, click the Manage wifi link.

    image of Manage wifi link
Click on a topic below to learn how to perform that function in My WiFi.

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