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Managing Email Messages in Classic WebMail

Last Updated: Tue, 17 Mar 2015 > Related Articles

142 rated this

Summary

Learn to use message options available in Classic WebMail.

Solution

There are many features in Classic WebMail to help you manage your email messages. This guide explains what they are and how to use them.

Before beginning, make sure you are signed in to Classic WebMail.
  1. Go to webmail.cox.net.
  2. Enter User ID and Password.
  3. Click the Classic WebMail radio button.
  4. Click Sign In.

WebMail sessions time out after 30 minutes of inactivity.
 

Learn more about the following features.

Not what you were looking for? See Using Cox Classic WebMail for more articles.

Allowing or Blocking Messages  

To allow and block messages, follow the steps below.

1
  1. From the WebMail Inbox, click the Settings button.
  2. From the Settings window, click Allow and Block Messages.
2
  1. To block specific email addresses, click the Activate advanced blocking features radio button next to Enable blocking.
  2. In the Blocked Senders and Domains field, enter all email addresses you want to block. You can also add email domains to block all email from that domain, such as @yahoo.com. Each email address or domain should be entered on a new line.

    Notes:
    • To unblock email addresses or domains later, remove them from the list and click OK.
    • If there are any addresses to never block, add them to the Exception List.
3
  1. Under Blocked Mail Actions, select one of the following options.
    • Delete mail from blocked senders
    • Place blocked mail in a folder

      Note: If placing blocked mail in a folder, choose an existing folder in your mailbox or create a new folder.
  2. Click OK.
4

To add an email address to the blocked list from your Inbox, use the following steps.

  1. From the WebMail Inbox, without opening the message, put a check in the box to the left of the email.
  2. Click the Block Sender button.
  3. From the pop-up window, place a check in the Sender Email Address or Domain box. To block just one address in the list, put a check next to that address.
  4. Click OK.

A sender can also be blocked while reading an email by clicking the red stop sign icon next to the sender's email address.

Attaching a File  

To attach a file to an email message, follow the steps below.

1
  1. From the WebMail Inbox, click Compose.
  2. Add the email address in the To: field.
  3. Write your email message in the field provided.
  4. Click the Add Attachments link.
2
  1. Next to the File 1 field, click the Browse button to find the file or image to attach. Repeat for all files or images.
  2. Click OK. Your attachments appear under Add More Attachments.
  3. Click Send to send your message with your attachments.

Total size of message, including attachments, is limited to 20 MB per message.

Creating Folders  

To create folders for your messages, follow the steps below,

1
  1. From the WebMail Inbox, click Manage Folders in the column to the left.
  2. Click New Folder.

    folders
2
  1. Next to New Folder Name, enter the folder name in the space provided.
  2. Click OK.
3

To create subfolders, use the following steps.

  1. Next to New Folder Name, enter the folder name in the space provided.
  2. Click the into parent drop-down menu.
  3. Choose the folder in which to place the new subfolder.
  4. Click OK.
4

To rename a folder, use the following steps.

  1. Place a check in the box next to the folder.
  2. Click Rename.

    rename
     
  1. In the field provided, enter the new name.
  2. Click OK.

Deleting Messages  

To delete messages in your folders, follow the steps below.

1
  1. From the WebMail Inbox, without opening the message, put a check in the box to the left of the email.
  2. Click the Delete button.
2

To restore a deleted message, use the following steps.

  1. Click the Trash folder.
  2. Find the message to restore.
  3. From the Move to: drop-down menu, choose a folder.
  4. Click OK.

If you empty your trash folder before restoring the message, it is permanently lost.

3

To delete all messages, use the following steps.

  1. Put a check in the box to the left of the From header.

    Result: A check will display next to all the messages.
  2. Click the Delete button.

As a precaution, most email services do not allow you to delete several pages of email, so you must repeat this step for each page.

Forwarding a Message  

To forward a message to yourself of someone else, follow the steps below.

1
  1. From the WebMail Inbox, click the subject line of the message to forward.
  2. Click the Forward button.
  3. In the To: field, enter the email address you want to receive the message.
  4. Click the Send button.
2

To forward all your email messages to one of your other email addresses, use the following steps.

  1. From the WebMail Inbox, click the Settings button.
  2. From the Settings window, click Forwarding.
  3. In the Forwarding Address field, enter the email address you want to use to receive all your email.
  4. Click one of the Forwarding Rules radio buttons to choose how to forward your mail.
  5. Click OK.

Responding with Sender's Reply 

To respond to a message and include the person's message in your reply, follow the steps below.

1
  1. From WebMail Inbox, click Settings.
  2. From the Settings window, click Preferences.

    Result: The Preferences window displays.
2
  1. Scroll down to Replying to messages.
  2. Place a check in the Include message box.

    Result: The sender's message will always be included in your reply.

To send a reply without the response on certain messages, after you click the Reply button delete the text of the sender's message and replace it with your own, or just create a new message.

Saving Messages to a Folder  

To save messages you send to a Sent Messages folder, follow the steps below.

1
  1. Go to the WebMail Inbox window.
  2. Click Compose.
  3. From the Compose mail window, compose your message.
  4. Place a check in the Save a copy box at the bottom of the message to save a copy in the Sent Mail folder.
2

To automatically save all messages you send, use the following steps.

  1. From WebMail Inbox, click Settings.

    settings button
  2. From the Message Settings window, click Preferences.

    preferences
  3. Place a check in the By default, save a copy in Sent Mail folder box.

    by default checkbox

Setting a Message Priority  

To set the priority of your messages, follow the steps below.

1
  1. From the WebMail Inbox, click Compose.
  2. Create a new message.
2

At the bottom of the Compose window, choose the Message Priority and the level of Sensitivity from the drop-down menu.

priority
 

If any option other than Normal is chosen, the message includes an alert icon signifying the priority and sensitivity level of the message. Changing these settings does not affect the speed of delivery in any way.

Vacation Message  

To send an automated message that you are on vacation, follow the steps below.

1
  1. From the WebMail Inbox, click Settings.
  2. From the Settings window, click Vacation Message.
2
  1. Enter your vacation message in the space provided.
  2. Under Message Rules, click the radio button you want to use to reply to new email.
  3. Click OK.

To turn off vacation message, click the radio button next to Do not activate vacation message.


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