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Setting up Hunting and Series Completion

Hunting and Series Completion routes customer calls to a team of users. These features are available with VoiceManager Office, VoiceManager Anywhere, and IP Centrex services.

Follow the steps below to set up Hunting or Series Completion.

1

Sign in to MyAccount.

  1. In the User ID field, enter your primary username.
  2. In the Password field, enter your password.
  3. Click Sign In.
2

In the My Services section, under the Voice tab, click Voice Tools.

3

In the Advanced Call Settings section, click Hunting and Series Completion.

Which option are you setting up?

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