Our local Cox Business support team is available to you 24/7 to address any issues after implementation. Our reliable, self-healing MPLS network is backed by a 24/7 Network Operation Center constantly monitoring to keep your service operating without interruption. For added peace of mind, our Service Level Agreements revolve around packet delivery, latency, jitter, service availability and time to repair. Cox Business employs standards-based Quality of Service mechanisms to ensure maximum network traffic performance.
MPLS IP-VPN provides differentiated services to ensure your critical business applications receive the most optimum network performance available. You can also reduce management expense by complementing MPLS IP-VPN with our managed router solution for worry-free “end-to-end" WAN management.
Healthcare. helps healthcare entities maintain efficiency and focus by:
Education. helps schools and institutions by providing:
Local and state governments. excellent for public sector agencies by ensuring:
Finance. ideal for financial institutions that need:
What are your Service Level Agreements?
|Distance Band||CoS||Latency (two way)||Jitter (two way)||Data Delivery Ratio||Service Availability|
|Cox Metro Up to 150 Fiber Route Miles||Real Time||10 ms.||1 ms.||99.99%||99.995% (< 2 min/mo)|
|Interactive Priority||12 ms.||2 ms.|
|Data||16 ms.||3 ms.|
|Best Effort||20 ms.||N/A|
|Cox Regional 151–400 Fiber Route Miles||Real Time||20 ms.||1 ms.||99.99%||99.995% (< 2 min/mo)|
|Interactive Priority||22 ms.||2 ms.|
|Data||26 ms.||3 ms.|
|Best Effort||30 ms.||N/A|
|Cox Super-Regional 401–750 Fiber Route Miles||Real Time||30 ms.||1 ms.||99.99%||99.995% (< 2 min/mo)|
|Interactive Priority||32 ms.||2 ms.|
|Data||36 ms.||3 ms.|
|Best Effort||40 ms.||N/A|
|Cox Subnational 751–1500 Fiber Route Miles||Real Time||50 ms.||1 ms.||99.99%||99.995% (< 2 min/mo)|
|Interactive Priority||52 ms.||2 ms.|
|Data||56 ms.||3 ms.|
|Best Effort||60 ms.||N/A|
|Cox National 1501–5000 Fiber Route Miles||Real Time||100 ms.||1 ms.||99.985%||99.99% (< 5 min/mo)|
|Interactive Priority||102 ms.||2 ms.|
|Data||106 ms.||3 ms.|
|Best Effort||110 ms.||N/A|
Is IP Multicast supported? Yes. IP Multicast is a bandwidth conservation technology that reduces network traffic by simultaneously delivering a single stream of information to multiple users. Benefits of IP Multicast include reduced network costs, optimized network performance, and decreased IT resource scalability and availability issues (reducing load on application servers). Distributed applications that can take advantage of IP Multicast include video and audio streaming, database updates, push media and software distribution.
Is there a performance portal? Yes. Every IP-VPN includes access to the Cox online network performance Web portal.
How many classes of service are supported? Cox MPLS IP-VPN enables customers to tailor their network traffic to suit their business needs. Depending on their network configuration, Cox MPLS IP-VPN can support up to four classes of service.
What are some of the requirements of the CE router?
Static Routing CE Requirements
BGP Routing CE Requirements