Business Internet Speed Test
Let’s run a quick check-up
Is your business Internet speed fast enough to keep up with your daily operations? Learn how to conduct a speed test and use the results to get the connection you need.
How the Speed Test Works
The Cox Business Internet Speed Test checks your connection’s download and upload speeds using your browser. It also allows you to assess your device’s connection to the Internet and explore what steps you can take to improve performance.
For best results, test your speed by plugging directly into your modem. Your subscription speed is the speed delivered to the modem, not to your wireless devices. This is why testing speeds on a wireless connection may not deliver the results you expect. Other factors, like device capability limits, may also result in slower speeds.
Understanding Your Device Speed
Factors That Can Affect Your Results
If your Internet speed test results appear slow, it could be due to a number of reasons, not necessarily your connection. If you’re experiencing slow speeds, follow these following steps to help improve your results.
Connect Using an Ethernet Cable
Wireless connections tend be slower than wired ones. Use an Ethernet cable to connect your device directly to the Internet and see if it helps boost the speed.
Reboot Your Equipment
Power off your router, modem and any devices in use. Then restart to improve performance.
You can also restart you device by logging in to MyAccount, scrolling to the "My Equipment" section and clicking the "Reboot Device" button.
Running programs and apps can affect your test results. Close them to help eliminate network congestion.
Make sure you have the latest software updates installed on your computer’s browser and operating systems.
Check Device Limits
Not all devices are equipped to support high speeds. Check your owner’s manuals to find out what your systems can handle.
Adjust Router Placement
The further your router is from your devices, the slower your connection will be. Make sure your router is in an open, central location. Avoid placing it next to objects that can interfere with the WiFi signal, such as large file cabinets, printers and closets.
Need more help improving your Internet speed?
Troubleshoot your business Internet connection and improve your WiFi experience with these recommendations.
Understanding Your Results
This number is also measured in megabits per second (Mbps) Mbps and reveals how quickly your device receives data from the Internet.
This number is measured in Mbps and shows how quickly your device sends data back to the Internet.
Also referred to as ping or jitter, this number is measured in milliseconds to indicate the time it takes for data to travel from devices on different networks.
Business Internet Speed Test FAQs:
How Can I Get the Most Accurate Test Results?
Speed test results only reflect a given time frame, so be sure to connect to your nearest server location and run multiple tests to fully understand yours. Here are some ways to test your Internet speed:
What Do the Speed Test Results Tell You?
A speed test will reveal download speed, upload speed and ping time on any device connected to your Internet. You can then use these results to figure out how you can improve your connection.
What Should You Do With Your Speed Test Results?
Your speed test results can reveal whether you’re getting the correct Internet speeds, what outside factors could be affecting your connection and the steps you can take to help improve performance. If you’ve followed all the recommended steps and you’re still experiencing slow speeds, contact your Internet service provider to have a professional check the connection.
How Much Internet Speed Do I Need for My Business?
The right upload and download speeds for your business will depend on the number of users and the tasks being performed. Small businesses with basic digital needs and less than 15 users can rely on up to 100 Mbps download speeds and 35 Mbps upload. Growing and large businesses with multiple users and devices should consider a fiber optic connection for consistent fast speeds up to 1 Gbps (Gbps). A fiber optic connection can support high demands, such as livestreaming, Voice over Internet Protocol services and remote working.
How Much Internet Speed Is Needed for Video Conferencing?
Tasks like video conferencing take up a lot of bandwidth – and if you have multiple users all doing different tasks online, it can have a significant impact on your Internet performance. While a single user can run a video chat conference with upload speeds less than 35 Mbps, an entire office may need higher speeds for a more reliable Internet connection. Fiber optic download speeds of up to 1 Gbps will offer the most reliable connection for multiple users and uninterrupted video conferences.
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What Is the Fastest Commercial Internet Speed?
The fastest business Internet speeds are offered by a fiber optic Internet connection. Fiber optic Internet offers symmetrical (equal upload and download) speeds up to 1 Gbps.
Business Internet Speed Test Resources
Cox cannot guarantee uninterrupted or error-free Internet service or the speed of your service. Actual speeds depend on capability of end user devices and other factors (https://www.cox.com/aboutus/policies/internet-service-disclosures.html). Rates and bandwidth options vary and are subject to change. Equipment installed by Cox may vary. All Cox Business services are provided subject to Cox Business General Terms (including mandatory arbitration provisions), Acceptable Use Policy (including Cox's right to terminate service for abuse of network), and other policies, which may be found at cox.com/policies. Other restrictions apply.
Download speeds up to 940 Mbps based on limitations of standard internet hardware (https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html). Actual speeds depend on capability of end user devices and other factors (https://www.cox.com/aboutus/policies/internet-service-disclosures.html).