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Cox Business Premium Support Services

Cox Business Complete Care provides business IT solutions for companies of all sizes, giving your organization the support required to help run a more productive and cost-effective operation.

  • Coverage for all employees in virtually any location
  • Virus, malware and spyware removal
  • Support for computers, tablets and WiFi-connected devices

Thank you for being a valued Cox Business customer.
Get 24/7 Remote IT Support for $29.99/month.

Business Tech Support

Why Complete Care

Cox Complete Care goes beyond our standard tech support, offering businesses top-notch help however and whenever you need it. Our experts are always there for you with a full-service approach to tech support.


  • Receive help via remote over-the-phone assistance in the office or on the go.
  • Easily scale as the needs of your business change for a flat monthly fee per user.
  • Limit costly downtime with personal tech assistant software.

Call To Learn More About Our Flexible Plans

Learn how we can help support your business needs and challenges with a comprehensive plan. Speak to our experts with a dedicated appointment that works for you. We can provide business solutions and help answer any questions.

Business IT Support Services

Small Business IT Support

Cox Business Complete Care provides small business tech support and security for companies with up to 20 users.


  • 24/7 live business IT support
  • Company-wide coverage for all employees and devices on your network
  • Malware and virus assistance

Midsize Business IT Support

Cox offers Complete Care Helpdesk, featuring the same support as Complete Care for small businesses, but optimized for a larger user base.


  • Device and connectivity troubleshooting
  • Software application, managed cloud backup and static IP support
  • Security software configuration for WiFi networks and devices

Enterprise Business IT Support

Network Operation Center as a Service (NOCaaS) is focused on serving the needs of large network operations with 24/7 proactive monitoring and incident management.


  • Leverage network technicians to support custom service level agreements, endpoint and environmental monitoring
  • Dedicated project manager assigned to facilitate onboarding, escalation procedures and more
  • Ticket and alert tracking, as well as periodic business review to asses future operational impact

Managed IT Support for Business

Cox Business Complete Care Proactive offers a reliable support system to help you and your IT team with day-to-day tasks, allowing your team to focus more on key business objectives.


  • Applications and server status monitored around the clock
  • Proactive monitoring and troubleshooting for performance issues
  • Optimized security and reliability to help keep your operations running smoothly

Business IT Support Plans

Small Business IT

Midsize Business IT

Managed IT Support

# of Users

Up to 20


Minimum 10 users

# of Devices Per User




Monthly Cost**




Contract Length



36 months

*$29.99 flat monthly service rate for up to 20 users
**Some exceptions apply. Taxes extra. Please refer to Complete Care terms.

Cox Business Complete Care Resources

Cox Business Complete Care FAQs

Cox Business Complete Care is a 24/7 remote IT support service designed for small businesses. Our remote services include company-wide coverage for all devices and employees on your network. With Cox Business Complete Care, your small business will receive instant help with common IT issues, security against malicious cyber-attacks, and recovery when things go wrong.

Check online or speak with one of our Cox Business Representatives to learn whether Cox Business with IT support is offered in your area. You can also ask about pricing.

Our IT support services include company-wide coverage for every WiFi-enabled device and employee on your network. When you sign up for a Cox Business Internet plan, you’ll receive help with common IT issues, such as configuring security software, connecting devices to your network, managed cloud backup solutions and more. We also offer personal tech assistant software, which monitors and troubleshoots issues, such as slow connections and frozen screens.

Speak with one of our Cox Business representatives to learn how much Cox Business Complete Care will cost. When you add Complete Care to your plan, your business will receive reliable, efficient IT support and security 24/7.

contact cox business

Let's Get In Touch

Whether you're a new or an existing customer, we're here to talk about your business needs and answer any questions you may have about our services.