# Business TV Support ## How can we help? - [TV Channel Lineups](https://www.cox.com/business/tv/channel-lineups.html) - [Return Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) - [Remote Troubleshooting](https://www.cox.com/business/support/troubleshooting-issues-with-the-cox-business-remote.html) - [Remote User Guides](https://www.cox.com/business/support/remote-control-user-guides.html) --- **New MyAccount Portal:** The new and improved Cox Business MyAccount portal gives you more control. [Learn more](https://www.cox.com/business/learn/myaccount.html?campcode=alertbanner) --- ## Common Business TV Support Articles - [Cisco Explorer 4642HDC High Definition Receiver](https://www.cox.com/business/support/cisco-explorer-4642hdc-high-definition-receiver.html) - [Accessing Channel Lineups on Cox.com](https://www.cox.com/business/support/accessing-channel-lineups-on-coxcom.html) - [Cisco Explorer 9865HDC High Definition DVR Receiver](https://www.cox.com/business/support/cisco-explorer-9865hdc-high-definition-dvr-receiver.html) - [Contour XR5 Remote](https://www.cox.com/business/support/contour-xr5-remote.html) - [Remote Control User Guides](https://www.cox.com/business/support/remote-control-user-guides.html) - [Returning Your Cox Business Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) - [Changing Closed Caption Settings](https://www.cox.com/business/support/changing-closed-caption-settings.html) - [Contour Voice Remote Control XR15](https://www.cox.com/business/support/contour-voice-remote-control-xr15.html) - [Troubleshooting Low Audio on the DTA](https://www.cox.com/business/support/troubleshooting-low-audio-on-the-dta.html) - [Accessing Contour For You](https://www.cox.com/business/support/accessing-contour-for-you.html) ## Browse Business TV Support Categories ### Equipment **Business TV Equipment** - Get info on cable receivers, boxes and DVRs. [TV Equipment Support](https://www.cox.com/business/support/tv/articles/equipment.html) **Common Articles:** - [Cisco Explorer 4642HDC High Definition Receiver](https://www.cox.com/business/support/cisco-explorer-4642hdc-high-definition-receiver.html) - [Pace XG2 HD Receiver](https://www.cox.com/business/support/pace-xg2-hd-receiver.html) - [Naming Your Contour Receiver](https://www.cox.com/business/support/naming-your-contour-receiver.html) - [Identifying Your Cox Digital Receiver](https://www.cox.com/business/support/identifying-your-cox-digital-receiver.html) - [Contour Wireless Xi6 Receiver](https://www.cox.com/business/support/contour-wireless-xi6-receiver.html) - [Returning Your Cox Business Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) - [Samsung or Arris XG2v2 HD Receiver](https://www.cox.com/business/support/samsung-or-arris-xg2v2-hd-receiver.html) - [Performing a System Refresh on a Contour DVR](https://www.cox.com/business/support/performing-a-system-refresh-on-a-contour-dvr.html) - [Connecting a Receiver to a Television](https://www.cox.com/business/support/connecting-a-receiver-to-a-television.html) ### Remotes **Business TV Remote Controls** - Get info on Cox remotes plus troubleshooting help. [TV Remote Control Support](https://www.cox.com/business/support/tv/articles/remote-controls.html) **Common Articles:** - [Remote Control User Guides](https://www.cox.com/business/support/remote-control-user-guides.html) - [Troubleshooting Issues With the Cox Business Remote](https://www.cox.com/business/support/troubleshooting-issues-with-the-cox-business-remote.html) - [Contour Voice Remote Control XR15](https://www.cox.com/business/support/contour-voice-remote-control-xr15.html) - [Contour Voice Remote Control XR11](https://www.cox.com/business/support/contour-voice-remote-control-xr11.html) - [Using Voice Command on the Contour Remote](https://www.cox.com/business/support/using-voice-command-on-the-contour-remote.html) ### Settings **Business TV Settings & Features** - Get info on managing recordings, parental controls and sleep timers. [TV Settings & Features Support](https://www.cox.com/business/support/tv/articles/features-and-guides.html) **Common Articles:** - [Managing Secondary Audio Programming Settings](https://www.cox.com/business/support/managing-secondary-audio-programming-settings.html) - [Setting a Parental Control PIN](https://www.cox.com/business/support/setting-a-parental-control-pin.html) - [Managing TV Parental Control Locks](https://www.cox.com/business/support/managing-tv-parental-control-locks.html) - [Disabling the Channel Lock Feature on Contour](https://www.cox.com/business/support/disabling-the-channel-lock-feature-on-contour.html) - [Learn About Audio Description Service](https://www.cox.com/business/support/learn-about-audio-description-service.html) - [Performing a System Refresh on a Contour DVR](https://www.cox.com/business/support/performing-a-system-refresh-on-a-contour-dvr.html) - [Activating the Sleep Timer on a Cox TV Receiver](https://www.cox.com/business/support/activating-the-sleep-timer-on-a-cox-tv-receiver.html) - [Audio Settings](https://www.cox.com/business/support/audio-settings.html) ### Apps & Streaming **Business TV Apps and Streaming** - Get help with accessing Netflix, YouTube and other streaming apps. [TV Apps & Streaming Support](https://www.cox.com/business/support/tv/articles/apps-and-online-viewing.html) **Common Articles:** - [EzVu Portal](https://www.cox.com/business/support/ezvu-portal.html) - [Accessing the Apps on a Contour Receiver](https://www.cox.com/business/support/accessing-the-apps-on-a-contour-receiver.html) ### Picture & Audio **Business TV Picture and Audio** - Get help with picture and audio issues. [TV Picture & Audio Support](https://www.cox.com/business/support/tv/articles/picture-and-audio-fixes.html) **Common Articles:** - [Running a Channel Scan on a Mini Box / DTA](https://www.cox.com/business/support/running-a-channel-scan-on-a-mini-box--dta.html) - [Helpful Tips for Audio Problems](https://www.cox.com/business/support/helpful-tips-for-audio-problems.html) - [Changing Closed Caption Settings](https://www.cox.com/business/support/changing-closed-caption-settings.html) - [Troubleshooting Low Audio on the DTA](https://www.cox.com/business/support/troubleshooting-low-audio-on-the-dta.html) ### Recording **Business TV Recording & DVR** - Get help with recording shows. [TV Recording & DVR Support](https://www.cox.com/business/support/tv/articles/recording.html) **Common Articles:** - [Change Recording Settings for Contour](https://www.cox.com/business/support/change-recording-settings-for-contour.html) - [Recording a Live Program in Contour](https://www.cox.com/business/support/recording-a-live-program-in-contour.html) - [Performing a System Refresh on a Contour DVR](https://www.cox.com/business/support/performing-a-system-refresh-on-a-contour-dvr.html) ## Contact Cox Business Support We're here to help. ### Live Chat Tech and Billing Support: 24 hours a day, 7 days a week [Chat Now](https://www.cox.com/business/contact-us.html) ### SMS Text Support Tech and Billing Support: 24 hours a day, 7 days a week **Text 36009** ### Call Support **Tech Support:** 24 hours a day, 7 days a week **Billing Support:** Mon – Fri, 8am - 5pm Local Time. Saturday & Sunday - Closed **Call 1-866-272-5777**