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Cox Internet vs. 5g Business Internet

Don’t put a cell tower in charge of your business internet connection

The price point for 5G business internet may sound appealing, but Cox's fiber-based network delivers faster download speeds than 5G business internet providers*, without the many variables.

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Illustration of cell tower emitting 5g through the air for business internet

*Based on Cox download speeds of up to 1Gig compared to average download speeds delivered over a 5G connection. Individual results may vary.

Cox internet delivers faster download speeds than 5G business internet*

Imagine every cell phone, tablet and computer in your business and beyond. With 5G business internet, a cell signal is trying to navigate around buildings, trees and windows to power cell phones and other devices, including your devices, your customers' devices, and your business internet connection. With Cox, you get the speed you need via a wired-in service that’s reliable for you.

Cox Internet vs. T-Mobile 5G Business Internet functionality

From offering faster speeds to powering all the connected devices in your business, Cox Business Internet delivers for you all day.

Cox Business Internet vs. T-Mobile 5G Home Internet functionality features and Benefits comparison chart

1. Speeds vary and not guaranteed. Up to 1Gig download requires DOCSIS 3.1 modem. Not available in all areas.

2. Based on Cox Business Internet download speed tier offers of 300 Mbps or higher, as compared to expected T-Mobile Wireless Business Internet download speeds of up to 196 Mbps.

3. Available to customers with Cox High Speed Internet. See https://www.cox.com/residential/internet/learn/cox-hotspots.html for coverage areas and hotspot locations.


*Based on Cox download speeds of up to 1Gig compared to average download speeds delivered over a 5G connection. Individual results may vary.

Cox Internet: The right solution for your business

Cox Internet offers a range of fast, reliable speed tiers so you can choose the speed that's right for your business. 5G business internet customers can experience a range of speeds depending on network congestion and time of day. T-Mobile Small Business Internet customers can expect to see typical download speeds between 33 Mbps to 196 Mbps.

Small Business Internet Plans

Check for special offers and promotions available in your area to save on our most popular small business internet plans. You can view our current offers online or chat with a customer service representative.

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What is 5G business internet?

5G business internet uses nearby cell towers/mobile hubs to send a signal to the modem, router or internet gateway in your business, and that cell signal powers your business internet service. The speed and reliability of that signal can be influenced by several factors.

Factors that can influence the speed and reliability of 5G business internet service

  • Distance between the cell tower and the business location

  • Number of users connected to the cell tower during peak times

  • Any cluster or existence of trees in the area

  • Current weather patterns

  • How many windows/doors the business has

  • Other nearby buildings, materials like concrete and metal

  • Number of devices needing simultaneous internet access

  • Placement of the modem, router, or internet gateway

The many advantages of Cox Business Internet

You rely on your internet connection to power multiple devices, for multiple users, to keep your business running. That’s why Cox Internet supports your business seamlessly in a number of ways.

Small Business Internet Features

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Small Business Cybersecurity

Add Cox Business Essential Security to help protect your business against various cyber threats, while providing network and device protection, as well as file backup and recovery.

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Business Hotspots

Companies with traveling employees can stay connected and maintain productivity via a network of 4 million hotspots.

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24/7 Business Internet Support

Businesses can get help whenever needed with 24/7 dedicated customer support, access to help chat and our 4-hour service-level agreement.

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Account Management

Save time by using our robust online tools that help you conveniently manage your account so you can focus on important business matters.

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Reliable Equipment

Our equipment delivers a secure connection, while easily connecting to equipment, like printers or scanners. Business grade security and automatic software/firmware updates are also included.

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Guest and Private WiFi Networks

Keep your guests connected and your data protected with separate guest and private business WiFi networks.

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Net Assurance

Avoid costly unexpected downtime from outages and keep your business running with automatic LTE failover and 4-hour backup power supply. Learn more about Business Internet Backup.

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Fiber-based network

Cox uses in-ground wiring to deliver a more stable internet connection with faster, more reliable speeds than 5G home internet providers.1

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Multi-gig speeds

Our internet download speeds go up to 2 Gbps (2,000 Mbps) in select areas, and availability of 1 Gbps (1,000 Mbps) extends to everywhere we serve.

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Rated for reliability

According to industry authority Ookla, Cox has more reliable speeds than 5G home internet.1

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Power more devices

Our fast speeds also mean customers can power more connected devices in the home than with the speeds experienced from 5G home internet service.

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Wall-to-wall coverage

Cox’s fast, reliable wired-in internet can reach every corner of your home with our Panoramic Wifi service, featuring our gateway and room pods.

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Free equipment upgrades

Our Panoramic Wifi customers get software updates as needed, along with free equipment upgrades every three years.

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More speed options

With Cox, you can change your home internet speed whenever your needs change. And the plan price you see online is our best price, period. No surprises.

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Wifi hotspots

As a Cox customer, you get to take your internet service on-the-go when you leave home via our more than four million wifi hotspots — all at no charge.

5G Home Internet FAQs

Your questions answered

5G stands for "fifth generation," the most recent version of cellular/mobile technology. Although 5G is a cellular/mobile technology, it can also be used to deliver internet service to a home.

The two types of 5G services:

  • Traditional mobile service
  • Fixed Wireless Access (FWA) – also referred to as “5G home internet”

5G vs. 5 Gbps and 5 GHz
It’s important to note that 5G is different than 5 Gbps (5 gigabits per second, which is an internet speed) and 5 GHz (a setting you might see on your wifi router).

5G home internet uses nearby cell towers/mobile hubs to send a signal to the modem, router or gateway in your home. That cell signal is what powers a customer’s 5G Home Internet service.

Factors that can influence the speed and reliability of 5G home internet service

The speed and reliability of 5G Home Internet can be unpredictable and influenced by several factors, like:

  1. The distance between the cell tower and the home

  2. The number of users connected to the cell tower in the area, especially during peak times (i.e. when mobile/internet users are on connected devices between 7 p.m. – 11 p.m.)

  3. Trees

  4. Weather

  5. Windows

  6. Buildings, nearby homes, materials like concrete and metal

  7. The number of devices needing simultaneous internet access within the home

  8. Placement of the modem, router, or internet gateway in the home

Because 5G Home Internet providers like T-Mobile rely on their cellular network to also provide their 5G Home Internet services, they prioritize users on their network to manage network traffic and congestion. T-Mobile acknowledges that they prioritize customers of their Mobile plans over customers of their Home Internet plans, and those Home Internet customers “may notice reduced speeds in comparison to customers with a higher priority during network congestion.”

Our industry is changing rapidly — so much so that it can be hard to keep up with the terminology.

The term cable, for example, has a couple of meanings. First, cable refers to the subscription-based programming service that delivers broadcast network programming to your television.

Secondly, cable can refer to hardware that is used to deliver a ‘wired-in’ internet connection directly to a business, home or residence — such as ethernet cable and/or coaxial cable.

The term 5G home internet, on the other hand, refers to a cellular-based home internet connection. With 5G home internet, which is sometimes referred to as “home internet” by 5G home internet providers, a home internet connection relies on a cellular tower to send a signal into a home or residence. The strength of that signal can be influenced by a number of factors, including but not limited to the number of users reliant on it and the physical obstacles the cell signal must travel around, from buildings to trees and other obstacles.

Some internet service providers (ISPs), such as T-Mobile, are talking about 5G home internet, or home internet powered by a cellular signal, when they make references to the term "home internet."

Cox refers to home internet as your internet connection at home. Cox’s wired-in service is faster and more reliable than 5G home internet, with download speeds that are twice as fast during peak usage hours, according to industry authority Ookla.3

No. Cox offers a wired-in home internet connection that is faster and more reliable than 5G home internet connections,1 which are dependent on a cellular signal.

There are two things that every home internet user should know about internet speeds.

First, internet speeds can vary by internet service provider (ISP), product offering (for example, wired-in internet service or cellular-based home internet service), and geographic location.

Second, there are a few key factors that influence what you experience as your internet speed, such as:


  • Download speed. The speed at which an internet connection gets to your device is what’s generally thought of as your internet speed.

  • Upload speed. This is your internet connection going in the other direction – measuring how fast data can make its way from your device to the internet.

  • Symmetrical speeds. When your download and upload speeds are equal, you have the best of both worlds — which can make it easier for you to attend online meetings, livestream, upload to social media, and get your gaming on.

With 5G home internet speeds, sometimes referred to as “home internet” service by 5G home internet providers, a home’s internet connection is powered by a signal coming from a cellular tower. The speed and strength of that signal can vary widely, depending on demands being placed on the cell tower(s) and the physical objects between the cell tower and the home.

Additionally, you may not be able to get symmetrical speeds — or download and upload speeds that are equivalent to each other — with 5G home internet service. This can impact your ability to attend video meetings, livestream, upload content to social media or the cloud, and participate in gaming activities.

A note about pricing
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.

About internet service

Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. (A Cox-approved DOCSIS 3.1 or higher cable modem is required to access Gig speeds.) Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your business location(s), number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.