Cox Internet vs. 5g Business Internet
Don’t put a cell tower in charge of your business internet connection
The price point for 5G business internet may sound appealing, but Cox's fiber-based network delivers faster download speeds than 5G business internet providers*, without the many variables.
*Based on Cox download speeds of up to 940 Mbps compared to average download speeds delivered over a 5G connection. Individual results may vary.
Cox internet delivers faster download speeds than 5G business internet*
Imagine every cell phone, tablet and computer in your business and beyond. With 5G business internet, a cell signal is trying to navigate around buildings, trees and windows to power cell phones and other devices, including your devices, your customers' devices, and your business internet connection. With Cox, you get the speed you need via a wired-in service that’s reliable for you.
Cox Internet vs. T-Mobile 5G Business Internet functionality
From offering faster speeds to powering all the connected devices in your business, Cox Business Internet delivers for you all day.
1. Speeds vary and not guaranteed. Up to 940 Mbps download requires DOCSIS 3.1 modem. Not available in all areas.
2. Based on Cox Business Internet download speed tier offers of 300 Mbps or higher, as compared to expected T-Mobile Wireless Business Internet download speeds of up to 196 Mbps.
3. Available to customers with Cox High Speed Internet. See https://www.cox.com/residential/internet/learn/cox-hotspots.html for coverage areas and hotspot locations.
*Based on Cox download speeds of up to 940 Mbps compared to average download speeds delivered over a 5G connection. Individual results may vary.
Cox Internet: The right solution for your business
Cox Internet offers a range of fast, reliable speed tiers so you can choose the speed that's right for your business. 5G business internet customers can experience a range of speeds depending on network congestion and time of day. T-Mobile Small Business Internet customers can expect to see typical download speeds between 33 Mbps to 196 Mbps.
Small Business Internet Plans
Check for special offers and promotions available in your area to save on our most popular small business internet plans. You can view our current offers online or chat with a customer service representative.
What is 5G business internet?
5G business internet uses nearby cell towers/mobile hubs to send a signal to the modem, router or internet gateway in your business, and that cell signal powers your business internet service. The speed and reliability of that signal can be influenced by several factors.
Factors that can influence the speed and reliability of 5G business internet service
The many advantages of Cox Business Internet
You rely on your internet connection to power multiple devices, for multiple users, to keep your business running. That’s why Cox Internet supports your business seamlessly in a number of ways.
Small Business Internet Features
Small Business Cybersecurity
Add Cox Business Essential Security to help protect your business against various cyber threats, while providing network and device protection, as well as file backup and recovery.
Business Hotspots
Companies with traveling employees can stay connected and maintain productivity via a network of over 4 million hotspots.
24/7 Business Internet Support
Businesses can get help whenever needed with 24/7 dedicated customer support, access to help chat and our 4-hour service-level agreement.
Account Management
Save time by using our robust online tools that help you conveniently manage your account so you can focus on important business matters.
Reliable Equipment
Our equipment delivers a secure connection, while easily connecting to equipment, like printers or scanners. Business grade security and automatic software/firmware updates are also included.
Guest and Private WiFi Networks
Keep your guests connected and your data protected with separate guest and private business WiFi networks.
Net Assurance
Avoid costly unexpected downtime from outages and keep your business running with automatic LTE failover and 4-hour backup power supply. Learn more about Business Internet Backup.
Fiber-based network
Cox uses in-ground wiring to deliver a more stable internet connection with faster, more reliable speeds than 5G home internet providers.1
Multi-gig speeds
Our internet download speeds go up to 2 Gbps (2,000 Mbps) in select areas, and availability of 1 Gbps (1,000 Mbps) extends to everywhere we serve.
Rated for reliability
According to industry authority Ookla, Cox has more reliable speeds than 5G home internet.1
Power more devices
Our fast speeds also mean customers can power more connected devices in the home than with the speeds experienced from 5G home internet service.
Wall-to-wall coverage
Cox’s fast, reliable wired-in internet can reach every corner of your home with our Panoramic Wifi service, featuring our gateway and room pods.
Free equipment upgrades
Our Panoramic Wifi customers get software updates as needed, along with free equipment upgrades every three years.
More speed options
With Cox, you can change your home internet speed whenever your needs change. And the plan price you see online is our best price, period. No surprises.
Wifi hotspots
As a Cox customer, you get to take your internet service on-the-go when you leave home via our more than four million wifi hotspots — all at no charge.
5G Home Internet FAQs
Your questions answered
What is 5G?
5G stands for "fifth generation," the most recent version of cellular/mobile technology. Although 5G is a cellular/mobile technology, it can also be used to deliver internet service to a home.
The two types of 5G services:
5G vs. 5 Gbps and 5 GHz
It’s important to note that 5G is different than 5 Gbps (5 gigabits per second, which is an internet speed) and 5 GHz (a setting you might see on your wifi router).
What is 5G home internet?
5G home internet uses nearby cell towers/mobile hubs to send a signal to the modem, router or gateway in your home. That cell signal is what powers a customer’s 5G Home Internet service.
Factors that can influence the speed and reliability of 5G home internet service
The speed and reliability of 5G Home Internet can be unpredictable and influenced by several factors, like:
Do 5G home internet providers engage in network prioritization (putting mobile users before home internet users)?
Because 5G Home Internet providers like T-Mobile rely on their cellular network to also provide their 5G Home Internet services, they prioritize users on their network to manage network traffic and congestion. T-Mobile acknowledges that they prioritize customers of their Mobile plans over customers of their Home Internet plans, and those Home Internet customers “may notice reduced speeds in comparison to customers with a higher priority during network congestion.”
5G home internet vs. cable: What's the difference?
Our industry is changing rapidly — so much so that it can be hard to keep up with the terminology.
The term cable, for example, has a couple of meanings. First, cable refers to the subscription-based programming service that delivers broadcast network programming to your television.
Secondly, cable can refer to hardware that is used to deliver a ‘wired-in’ internet connection directly to a business, home or residence — such as ethernet cable and/or coaxial cable.
The term 5G home internet, on the other hand, refers to a cellular-based home internet connection. With 5G home internet, which is sometimes referred to as “home internet” by 5G home internet providers, a home internet connection relies on a cellular tower to send a signal into a home or residence. The strength of that signal can be influenced by a number of factors, including but not limited to the number of users reliant on it and the physical obstacles the cell signal must travel around, from buildings to trees and other obstacles.
What is home internet?
Some internet service providers (ISPs), such as T-Mobile, are talking about 5G home internet, or home internet powered by a cellular signal, when they make references to the term "home internet."
Cox refers to home internet as your internet connection at home. Cox’s wired-in service is faster and more reliable than 5G home internet, with download speeds that are twice as fast during peak usage hours, according to industry authority Ookla.3
Does Cox offer 5G home internet?
No. Cox offers a wired-in home internet connection that is faster and more reliable than 5G home internet connections,1 which are dependent on a cellular signal.
What do I need to know about home internet speeds?
There are two things that every home internet user should know about internet speeds.
First, internet speeds can vary by internet service provider (ISP), product offering (for example, wired-in internet service or cellular-based home internet service), and geographic location.
Second, there are a few key factors that influence what you experience as your internet speed, such as:
What should I know about 5G home internet speeds?
With 5G home internet speeds, sometimes referred to as “home internet” service by 5G home internet providers, a home’s internet connection is powered by a signal coming from a cellular tower. The speed and strength of that signal can vary widely, depending on demands being placed on the cell tower(s) and the physical objects between the cell tower and the home.
Additionally, you may not be able to get symmetrical speeds — or download and upload speeds that are equivalent to each other — with 5G home internet service. This can impact your ability to attend video meetings, livestream, upload content to social media or the cloud, and participate in gaming activities.
A note about pricing
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.
About internet service
Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. (A Cox-approved DOCSIS 3.1 or higher cable modem is required to access Gig speeds.) Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your business location(s), number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.