# Business Internet and Networking Support How can we help? - **[Slow Internet Speed](https://www.cox.com/business/support/ways-to-improve-your-internet-speed-experience.html)**] - **[Reset Equipment](https://www.cox.com/business/support/rebooting-your-cox-business-equipment.html)** - **[Access WiFi Hotspots](https://www.cox.com/business/support/signing-in-to-cox-hotspots.html)** - **[My Services Are Down](https://www.cox.com/business/support/outages.html)** ## Quick Links - **[Update WiFi Name & Password](https://www.cox.com/business/support/cox-business-smart-business-gateway.html)**] - **[Certified Modems](https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html)** - **[Troubleshoot Internet](https://www.cox.com/business/support/troubleshooting-slow-connection-speeds.html)** - **[Troubleshoot WiFi](https://www.cox.com/business/support/troubleshooting-your-wireless-connection.html)** --- **New MyAccount Portal:** The new and improved Cox Business MyAccount portal gives you more control. [Learn more](https://www.cox.com/business/learn/myaccount.html?campcode=alertbanner) --- ## Common Business Internet Support Articles - [Reporting Spam, Phishing, and Virus Abuse](https://www.cox.com/business/support/reporting-spam-phishing-and-virus-abuse.html) - [Cox Postmaster Administration](https://www.cox.com/business/support/cox-postmaster-administration.html) - [Changing Email Server Settings for Mail on iOS](https://www.cox.com/business/support/changing-email-server-settings-for-mail-on-ios.html) - [Anti-Virus Resources](https://www.cox.com/business/support/anti-virus-resources.html) ## Browse Business Internet and Networking Support Categories ## WiFi Business Wifi Setup and secure your wireless router and gateway, plus get info on WiFi hotspots. [Wifi Support](https://www.cox.com/business/support/internet/articles/wifi.html) Common Articles - [Ways to Secure Your Wireless Network](https://www.cox.com/business/support/ways-to-secure-your-wireless-network.html) - [Tips to Secure Your Wireless Router](https://www.cox.com/business/support/tips-to-secure-your-wireless-router.html) - [Signing in to Cox Hotspots](https://www.cox.com/business/support/signing-in-to-cox-hotspots.html) - [Troubleshooting Your Wireless Connection](https://www.cox.com/business/support/troubleshooting-your-wireless-connection.html) - [Cox Business Gateway and WiFi Hotspots](https://www.cox.com/business/support/cox-business-gateway-and-wifi-hotspots.html) - [Enable or Disable Band Steering With the Cox Business Internet Gateway](https://www.cox.com/business/support/enable-or-disable-band-steering-with-the-cox-business-internet-gateway.html) - [Understanding Cox Hotspots](https://www.cox.com/business/support/understanding-cox-hotspots.html) - [Band Steering Features and Benefits](https://www.cox.com/business/support/band-steering-features-and-benefits.html) ## Email Business EmailGet help for webmail, DNS, exchange setup and server settings.[Email Support](https://www.cox.com/business/support/internet/articles/email.html)Common Articles - [Reporting Spam, Phishing, and Virus Abuse](https://www.cox.com/business/support/reporting-spam-phishing-and-virus-abuse.html) - [Cox Postmaster Administration](https://www.cox.com/business/support/cox-postmaster-administration.html) - [Changing Email Server Settings for Mail on iOS](https://www.cox.com/business/support/changing-email-server-settings-for-mail-on-ios.html) - [Anti-Virus Resources](https://www.cox.com/business/support/anti-virus-resources.html) ## Equipment Business Internet Equipment Find out how to setup gateways and modems. [Internet Equipment Support](https://www.cox.com/business/support/internet/articles/equipment.html) Common Articles - [Cox Business Certified Gateways and Modems](https://www.cox.com/business/support/cox-business-certified-gateways-and-modems.html) - [Connecting a Modem With an Ethernet Connection](https://www.cox.com/business/support/connecting-a-modem-with-an-ethernet-connection.html) - [Cox Business Internet Speed Test Tool](https://www.cox.com/business/support/cox-business-internet-speed-test-tool.html) - [Configuring Technicolor CGA4131 WiFi Settings](https://www.cox.com/business/support/configuring-technicolor-cga4131-wifi-settings.html) - [Configuring Internet Threat Blocker for Technicolor CGA4131](https://www.cox.com/business/support/configuring-internet-threat-blocker-for-technicolor-cga4131.html) - [Configuring Internet Threat Blocker for Technicolor CGA4332](https://www.cox.com/business/support/configuring-internet-threat-blocker-for-technicolor-cga4332.html) - [Returning Your Cox Business Equipment](https://www.cox.com/business/support/returning-your-cox-business-equipment.html) - [Technicolor CGA4131](https://www.cox.com/business/support/technicolor-cga4131.html) - [Panoramic Wifi Router](https://www.cox.com/business/support/panoramic-wifi-router.html) - [Technicolor CGA4332](https://www.cox.com/business/support/technicolor-cga4332.html) ## Connection Business Internet ConnectionTroubleshoot problems with your business Internet connection.[Internet Connection Support](https://www.cox.com/business/support/internet/articles/connection-problems.html) Common Articles - [Ways to Improve Your Internet Speed Experience](https://www.cox.com/business/support/ways-to-improve-your-internet-speed-experience.html) - [Troubleshooting Tips for Cox Business Internet Connection Issues](https://www.cox.com/business/support/troubleshooting-tips-for-cox-business-internet-connection-issues.html) - [Cox Business Internet Speed Test Tool](https://www.cox.com/business/support/cox-business-internet-speed-test-tool.html) - [Managing Internet Connection Settings in Windows 10](https://www.cox.com/business/support/managing-internet-connection-settings-in-windows-10.html) - [Connecting Your iPad to WiFi](https://www.cox.com/business/support/connecting-your-ipad-to-wifi.html) - [Troubleshooting LAN Connectivity](https://www.cox.com/business/support/troubleshooting-lan-connectivity.html) - [Rebooting Your Cox Business Equipment](https://www.cox.com/business/support/rebooting-your-cox-business-equipment.html) - [Managing an Internet Connection in macOS](https://www.cox.com/business/support/managing-an-internet-connection-in-macos.html) - [Troubleshooting Slow Connection Speeds](https://www.cox.com/business/support/troubleshooting-slow-connection-speeds.html) ## Features Business Internet Features Info about your business Internet service, IP address, gateway configuration and Net Neutrality. [Internet Features Support](https://www.cox.com/business/support/internet/articles/features.html)Common Articles - [Configuring Technicolor CGA4131 WiFi Settings](https://www.cox.com/business/support/configuring-technicolor-cga4131-wifi-settings.html) - [Configuring Internet Threat Blocker for Technicolor CGA4131](https://www.cox.com/business/support/configuring-internet-threat-blocker-for-technicolor-cga4131.html) - [Configuring Internet Threat Blocker for Technicolor CGA4332](https://www.cox.com/business/support/configuring-internet-threat-blocker-for-technicolor-cga4332.html) - [Cox Business Internet Service Details](https://www.cox.com/business/support/cox-business-internet-service-details.html) - [Eaton 5S 550 UPS Battery Backup](https://www.cox.com/business/support/eaton-5s-550-ups-battery-backup.html) - [Eaton 5S1500LCD UPS Battery Backup](https://www.cox.com/business/support/eaton-5s1500lcd-ups-battery-backup.html) - [Accessing the Technicolor CGA4131 Administrative Portal](https://www.cox.com/business/support/accessing-the-technicolor-cga4131-administrative-portal.html) ## Security Business Internet SecurityStay up-to-date on your Internet safety and security options plus features.[Internet Security Support](https://www.cox.com/business/support/internet/articles/security.html) Common Articles - [Ways to Secure Your Wireless Network](https://www.cox.com/business/support/ways-to-secure-your-wireless-network.html) - [Cox Business Abuse Practices](https://www.cox.com/business/support/cox-business-abuse-practices.html) - [Internet Gateway SSID, Username, and Password Approved Characters](https://www.cox.com/business/support/internet-gateway-ssid-username-and-password-approved-characters.html) - [Understanding Botnets](https://www.cox.com/business/support/understanding-botnets.html) ## Contact Cox Business SupportWe’re here to help.# Live ChatTech and Billing Support: 24 hours a day, 7 days a weekChat Now# SMS Text SupportTech and Billing Support: 24 Hours a Day, 7 Days a Week[Text 36009](sms://36009)# Call SupportTech Support: 24 Hours a Day, 7 Days a Week**Billing Support**:Mon – Fri, 8am - 5pm Local Time Saturday & Sunday - Closed Call 1-866-272-5777